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Support can't get past LG screen

Discussion in 'Android Devices' started by margeb, Sep 25, 2012.

  1. margeb

    margeb New Member
    Thread Starter
    5

    Sep 25, 2012
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    I have not tried rooting the phone or anything out of the ordinary to cause this. One day it just would no longer go past the LG screen. If it matters, I am on Sprint. I have tried doing the hard reset by holding volume down and power and I do get that menu. I am able to clear cache. I am unable to upgrade from SD card because I do not have update.zip. When trying to format, I can choose to delete all data and then it freezes. Could someone give me some ideas or step by step what to do??? I appreciate any help. Thanks in advance.
     

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  2. margeb

    margeb New Member
    Thread Starter
    5

    Sep 25, 2012
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    Thank you sammyz. I am not done reading through everything yet and a lot of it I do not understand. Many files were not able to be downloaded so I am a bit concerned that I will not be able to complete this without all the files.
     
  3. wetbiker7

    wetbiker7 Well-Known Member
    333

    Jun 27, 2011
    7,475
    3,426
    333
    Male
    USN Vet. / Certified Drug and Alcohol Abuse Counse
    So-Cal
    You should have the option to do a factory reset after you press vol down & power. That would be the only option I would choose seeing as you don't have CWM installed.

    Word from the wise. Read next time before you start randomly pressing buttons in the recovery menu. A good old battery pull for a few minutes can help out sometimes too.

    Your phone may need to go back to the factory. Seeing as you didn't mess with it to cause these problems, I would not even mess with trying to recover it by flashing back to stock. You were on stock to begin with. Send that sucker back to the factory.
     
  4. phoners

    phoners New Member
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    May 26, 2013
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    I changed android system into user app now can't get passd lg logo
     
  5. zimlokks

    zimlokks Well-Known Member
    113

    Oct 12, 2011
    752
    243
    113
    Male
    Fish Distribution! :D
    Los Angeles
    u gotta restore a nandroid and you'll be able to boot back into the android system what ROM where yu running?
     
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