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Support Can't Hang Up Phone. Screen Black.

Discussion in 'Android Devices' started by steveo42, Jul 17, 2012.

  1. steveo42

    steveo42 Well-Known Member
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    Talking on the phone, moving ear to ear, see the screen display/disappear etc. Normal stuff that happened with GB. However, several times, I say goodbye, pull the phone away from my ear and the screen is black. No way to end the call. My timeout is 2 minutes I think, but it was the same with GB and I never had this problem. The phone would come back to life.

    Any ideas?
    Anyone else notice this?
     

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  2. euph_22

    euph_22 Android Expert
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    hold down the power button and the volume down button for 10 seconds. The phone will reboot.
     
  3. HOTHEAD

    HOTHEAD Well-Known Member
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    Yep, same problem. Its just like having my OG droid back. Freezing up and having to do force reboots just takes longer than a battery pull. Never happened with GB, probably 5-7 times so far with ICS.
     
  4. steveo42

    steveo42 Well-Known Member
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    Thanks for confirming... ICS is turning out to be loaded with bugs.
    What I do is just wait for the other person to disconnect and then all things come back to life fine.


    Having to reboot a phone after each call is idiotic IMHO.
     
  5. Rxpert83

    Rxpert83 Dr. Feelgood
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    Or just press the power button.


    This is an issue with your proximity sensor
     
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  6. steveo42

    steveo42 Well-Known Member
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    An issue that didn't exist until ICS.
    Worked perfectly with GB.
     
  7. Rxpert83

    Rxpert83 Dr. Feelgood
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    I'm just saying, those are telltale signs of problems with the proximity sensor
     
  8. srq2625

    srq2625 Member
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    A single, short, press of the the power button turns the phone screen back on and, from there, you can short tap the "End Call" button. It's worked for me every time.
     
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  9. you2

    you2 Android Expert
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    As others have said; I've always had to just hit the power button after a long call (even a few times with gb). Not a big deal.... no need to reboot.
     
  10. steveo42

    steveo42 Well-Known Member
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    Ok thanks guys. I'll give it a try.
     
  11. Sharondippity

    Sharondippity Dismember
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    This is all I do, screen comes right back.
     
  12. HOTHEAD

    HOTHEAD Well-Known Member
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    Trust me, I've tried just waking up the screen. Phone goes into full lock up mode, nothing works.
     
  13. JB in AZ

    JB in AZ Android Expert
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    Go to menu, settings, display, and be sure "In pocket detection" is not checked.
     
  14. Sharondippity

    Sharondippity Dismember
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    Can you post your security settings for the screen?
     
  15. Sharondippity

    Sharondippity Dismember
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    go to
    system settings>accessiblity>

    under "system"

    check the "power button ends call"

    try that :)
     

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