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Support Cant hear during calls on my s4, not sure if due to whatsapp?

Discussion in 'Android Help' started by mishkers, Feb 25, 2016.

  1. mishkers

    mishkers Guest
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    Hi,

    I have a samsung s4. Whenever I make a call the person on the other line cant hear me nor can I hear them. My mic and speaker work fine, I know this because I can still record videos and hear them. Recently I downloaded whats app and have been making calls through there as well, my calls on there work perfectly fine. Today, I did a factory reset on my phone. Then my calls worked perfectly fine. However all of a sudden I cant hear again during calls. I'm not sure if this due to that fact that I received a call from whats app and it may have messed up something with my phone? I literally have no idea. Please help! Much appreciated
     

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  2. AZgl1500

    AZgl1500 Extreme Android User
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    Feb 3, 2011
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    1st thing I would do is uninstall WhatsApp and try again.

    I have WhatsApp, but it is only used for texting.
     
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