I can't install the Sync software to my pc. I keep getting this error "The Generic Device Manager Executable has encountered an error and install cannot continue. I have tried to un-install and reinstall several times and even downloaded from HTC support and same thing happens, so I am assuming it has something to do with my pc. The pc has reconized the phone and actually the HTC window pops up but I can't click on the Syncronize Now or on the HTC Sync, and on the right side bottom of that window it shows phone as disconnected. I am running Window XP and don't know if this matters, but I am also running IE 8.