1. Are you ready for the Galaxy S20? Here is everything we know so far!

Can't install the new Verizon update

Discussion in 'Android Devices' started by janx218, Jul 9, 2013.

  1. janx218

    janx218 Newbie
    Thread Starter

    I just followed the instructions to install the Verizon Software Upgrade Assistant from my S4, but have run into one small problem: the program is on my PC, but it won't detect my phone. I keep seeing the message "Connect your phone/tablet to the PC upgrade your device. If your device is already connected, disconnect your device and connect it again." But when I disconnect and reconnect the phone, nothing happens. I have transferred a lot of data between my phone and computer before, so the computer itself obviously recognizes the device. Is it possible that I disabled an app on the phone that needs to run for this to work? Any thoughts would be appreciated, as I'm at my wit's end.

    1. Download the Forums for Android™ app!


  2. janx218

    janx218 Newbie
    Thread Starter

    Aaaaand after playing around with it for about an hour, it randomly decided to start working, so disregard this thread.

Samsung Galaxy S4 Forum

The Samsung Galaxy S4 release date was April 2013. Features and Specs include a 5.0" inch screen, 13MP camera, 2GB RAM, Exynos 5410 Octa processor, and 2600mAh battery.

April 2013
Release Date

Share This Page