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Support Can't load HTC Sync on laptop

Discussion in 'Android Devices' started by lofquist, Jun 13, 2010.

  1. lofquist

    lofquist Lurker
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    Jun 13, 2010
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    I have a Thinkpad Laptop running XP Pro. I haven't been able to load the HTC Sync application.

    I have downloaded the current version HTC_Sync_2.0.33.

    Here is what happens:

    Language message opens, selected english

    Preparing to install window box opens. Starts decompressing HTC PC Suite.msi.

    Then the installation stops and I get a Windows installer message window. It lists all of the install and display options. Clicking OK at the bottom stops the install.

    I have all of the windows updates. Any ideas what setting on my laptop is crashing the install? I have loaded it successfully on other computers.

    Thanks,
    Brian
     

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  2. ramcharger1979

    ramcharger1979 Android Enthusiast
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    Apr 24, 2010
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    Seems strange. I just installed on my laptop and it worked just fine. Dell 1500 with XP Pro
     

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