Help Can't load HTC Sync on laptop

[lofquist]

I have a Thinkpad Laptop running XP Pro. I haven't been able to load the HTC Sync application.

I have downloaded the current version HTC_Sync_2.0.33.

Here is what happens:

Language message opens, selected english

Preparing to install window box opens. Starts decompressing HTC PC Suite.msi.

Then the installation stops and I get a Windows installer message window. It lists all of the install and display options. Clicking OK at the bottom stops the install.

I have all of the windows updates. Any ideas what setting on my laptop is crashing the install? I have loaded it successfully on other computers.

Thanks,
Brian

 

[ramcharger1979]

Seems strange. I just installed on my laptop and it worked just fine. Dell 1500 with XP Pro