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General Can't Make Calls w/ Latest 2.1 Leak.

Discussion in 'Android Devices' started by ScarcelyAware, Mar 24, 2010.

  1. ScarcelyAware

    ScarcelyAware Well-Known Member
    Thread Starter
    16

    Jan 16, 2010
    79
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    Electronic Records Coordinator
    LA
    So after reading about this new and improved update, I decided to take the plunge. I went through the tutorial step by step and now my phone won't make phone calls. I've tried programming my phone twice and I still get the recording that says Verizon cant authenticate my phone. Anyone have this happen? Any solutions?
     

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  2. OfTheDamned

    OfTheDamned The Friendly Undead
    813

    Oct 29, 2009
    9,692
    8,365
    813
    Right Behind You
    Call Verizon. I don't know if I would mentioned leaked software or anything, but let them know you did a restore and can't program your phone. They should be able to do it for you.
     
  3. thenestor

    thenestor Well-Known Member
    173

    Dec 27, 2009
    1,038
    316
    173
    Male
    I make webs.
    Orange, California
    If you get that "can't authenticate" recording, you might need to call customer service and have them reactivate your line.

    EDIT: What she said.
     
  4. ScarcelyAware

    ScarcelyAware Well-Known Member
    Thread Starter
    16

    Jan 16, 2010
    79
    2
    16
    Electronic Records Coordinator
    LA
    Would me still having 3G and texting change anything?
     
  5. jreed2560

    jreed2560 Well-Known Member
    183

    Dec 31, 2009
    3,922
    439
    183
    Male
    Sales Specialist/Wireless Consultant
    Tennessee
    Sometimes things get "hung up" in the switch. You might need someone in tech support to push it thru.
     
  6. AudiDan

    AudiDan Well-Known Member
    36

    Mar 24, 2010
    118
    5
    36
    Realtor
    Houston, TX
    Did you try *228 or are you unable to do this? Upgraded from old leak to new leak today and phone works perfectly. Did not have to call anyone or any number.
     
  7. xAusTiN

    xAusTiN Well-Known Member
    38

    Jan 5, 2010
    224
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    38
    Cleveland, Ohio
    Try reflashing it, if it still doesn't work just call Verizon.
     
  8. natbet

    natbet Active Member
    16

    Jan 21, 2010
    30
    1
    16
    System Technician
    Fargo
    something similar happened to me with my winmo work phone. All I had to do to fix it is reboot the phone, give that a shot.
     
  9. bronc

    bronc Active Member
    16

    Jan 10, 2010
    28
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    16
    same thing happened to me when I installed the first leak. Still had 3g and could text, but when trying to call got the verizon message. I called customer service, told them I just did a hard reset and couldn't call out anymore. They had me change some settings in the phone ( i had to enter in a long code in the secret menu but don't remember what it was ) and everything was fixed. So, don't worry, it happens and verizon can fix it.
     
  10. matt0590

    matt0590 Member
    15

    Feb 26, 2010
    24
    0
    15
    i had a similar problem, i would open the phone up to try and make a call and it would freeze on me, then it would call my contact that i dialed and no ringing what so ever and i had to keep turning my phone on and off
     

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