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Can't open phone

Discussion in 'Android Devices' started by coffent, Sep 7, 2021.

  1. coffent

    coffent Newbie
    Thread Starter

    When I click the power button on my phone, it brings me to the usual opening screen showing various messages. When I swipe up I'm brought to the screen asking for my PIN. I enter it correctly, but instead of bringing me to the home screen it brings me back to the opening screen. If I swipe up again I'm brought to the PIN screen in an endless loop. The only app I can open is the camera, shown as a icon on the lower right of the opening screen. If I open it, then tap the "Home" button at the bottom of the screen, I'm once again brought back to the opening screen.

    How can I open my phone?
     



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  2. Dannydet

    Dannydet Extreme Android User

    Is this your first smartphone?
     
    ocnbrze and puppykickr like this.
  3. Dannydet

    Dannydet Extreme Android User

    Swipe up again and you should see all of your apps
     
    ocnbrze likes this.
  4. coffent

    coffent Newbie
    Thread Starter

    Swiping up didn't work. I finally powered the phone down and restarted it. This fixed things. No idea why the problem occurred.
     
    ocnbrze and puppykickr like this.
  5. puppykickr

    puppykickr Android Expert

    It has been said that a restart is like an enema and a brain tonic all in one for an Android device.
     
    ocnbrze and Dannydet like this.
  6. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    its just a glitch. rebooting should always be your first step in troubleshooting.
     
    puppykickr and Dannydet like this.

Moto G (5S) Plus Forum

The Moto G (5S) Plus release date was August 2019. Features and Specs include a 5.5" inch screen, 13MP camera, 2GB RAM, Snapdragon 435 processor, and 3000mAh battery.

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