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Support Can't Reboot HTC One M8s

Discussion in 'Android Help' started by CostiSandu, Jul 19, 2016.

  1. CostiSandu

    CostiSandu Lurker
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    Hello, recently i tried to factory reset my phone, all good but when the "Preparing SIM card" message shows up, i receive many errors like "Setup has stopped working. Do you want to send a feedback of the error to HTC.." or something like that and i can't continue to use my phone.

    Hope i get an answer soon because i can't stay without my mobile.
    Thanks!
     

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  2. CostiSandu

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  3. CostiSandu

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  4. kct1975

    kct1975 Android Expert
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    While this is not really a solution...

    Personally, I think that that your phone is borked. Though no fault of your own.

    All I can say is that after about a year of ownership of the M8, mine just flat out died, and wouldn't turn on at all.

    I contacted HTC directly, they sent me a shipping label, I shipped the phone back to HTC. They repaired the phone for free, and shipped it back to me.

    My suggestion would be to contact HTC, ship off the phone, let them repair it, and have it shipped back to you.

    https://www.htc.com/us/uh-oh-protection/

    Personally that is the best advice I can offer.
     

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