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Can't receive text message unless I'm on WIFI

Discussion in 'Android Devices' started by Savage3105, Oct 7, 2021.

  1. Savage3105

    Savage3105 Lurker
    Thread Starter

    Hi,
    I've got a Samsung A10E, I also have no data on this phone.
    Since last week I can't receive text message unless I'm on WIFI.
    I can send a text without WIFI but won't be able to receive one unless I'm on WIFI.


    Need some help
     



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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    you will need your cellular data in order to get text messages.
     
    mikedt likes this.
  3. Savage3105

    Savage3105 Lurker
    Thread Starter

    You don't need data for sending or receiving text message....
    I had this phone for over 1 years with no data and I always had my text message working until last week.
     
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    then i would contact your cellular provider. it might be a sim card issue as well.
     
    Dannydet, mikedt and Savage3105 like this.
  5. mikedt

    mikedt 你好

    You have tried restarting the phone, and toggling airplane mode on and off, etc.? But you might need to contact your carrier's customer support, and enquire with them. Maybe the problem is at their end? If you got a good signal and service, then you should be able to receive SMS.
     
    Dannydet, ocnbrze and Savage3105 like this.
  6. Savage3105

    Savage3105 Lurker
    Thread Starter

    Thanks, I'll phone them tomorrow
     
    mikedt, Dannydet and ocnbrze like this.
  7. Savage3105

    Savage3105 Lurker
    Thread Starter

    Got it fix by phoning carrier
    Here is how they got me to fix it.
    went in Message----setting----chat setting---Put (Rich communication setting) off
    For some reason it was turn on
     
    ocnbrze likes this.
  8. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    thanx for posting your solution

    glad you were able to resolve your issue.
     
    mikedt likes this.

Samsung Galaxy A10e Forum

The Samsung Galaxy A10e release date was August 2019. Features and Specs include a 3000mAh battery, 5.83" inch screen, 8MP camera, 2GB RAM, and Exynos 7884 processor.

August 2019
Release Date
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