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Can't restore device settings, SMS, etc, after reset and new PIN creation?

Discussion in 'Android Help' started by glasshalffull, Feb 9, 2020.

  1. glasshalffull

    glasshalffull Member
    Thread Starter

    Device: Google Pixel 3xl
    Android 10

    I had to reset my phone and create a new screen lock pin and could not restore old backup during the initial setup as it was requiring the OLD pin. So i was instructed to skip restore and do later.

    Now the restore is not happening properly, it's been 3 days since reset. There was no notification to finish setup or in settings.

    I have the restore backup in my google drive and I'm using Google One. I can preview the restore and see device settings, sms, and everything that i want restored but it's not happening.

    I have learned that I need to reinstall G One and then click restore to bring back the Photos and Media, which it is doing right now but I am still not getting the device settings and call history, SMS, etc restored. I have learned that is Android's Job.

    How do I direct android to restore the call history, device settings, apps, etc?

    I can see it in Google drive but don't know how to activate it and it is not happening automatically as it has been 3 days since Fresh reset and new Pin was created.

    I see this morning that there is a new backup added in google drive of the reset phone (which is not useful as it is a backup of the fresh reset none of the old info i need). This backup does not have the Google One icon behind it as i had not installed One back onto the phone and connected it to my google account, when this backup was created.

    thanks for any help

    #1 glasshalffull, Feb 9, 2020
    Last edited: Feb 9, 2020

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  2. NightAngel79

    NightAngel79 Bounty Hunter

    Closing due to answers in Pixel section.

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