1. Download our Official Android App: Forums for Android!

Support Can't restore emails in trash to inbox

Discussion in 'Android Help' started by Chronia, Apr 18, 2016.

  1. Chronia

    Chronia Lurker
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    6
    Joined:
    Dec 1, 2015

    Dec 1, 2015
    6
    3
    16
    Female
    Okay so I apologize if this is being posted a second time but from my end there is no record of it ever having posted after I typed it all out.

    I recently acquired a brand new S7. In the default email app that comes with the phone I accidently deleted (sent to trash folder) some emails I needed to keep (work related and other).

    When I press and hold an email in the trash folder a check box comes up next to all the emails in that folder. When the boxes are checked there is a "more" option in the upper right corner. Unfortunately the only options on the "more" menu are "add star" and "mark as read/unread".

    When I swipe left on an email in the trash folder it deletes it with ano option to undo which is only there for a short time.

    When I swipe right during mid swipe there are four options "move, set reminder, read/unread, reply" all if which are red (indicating they are useable) until I finish8sh swiping right, then all options except "read/unread" grey out. The options cannot be used during mid swipe.

    I have looked in the app settings and can't find anything that would explain this.

    I only have ONE email account set up in the app, so there are no consolidated inboxes, just the ONE inbox.

    Again I am using the default email app that comes with phone. Is there a way to restore these emails from the trash folder to the inbox folder or un-grey the move option?

    I'd appreciate any help with this ASAP (as I mentioned some are work related and it's important to get them restored soon)!

    Thanks!
     

    Advertisement

  2. AZgl1500

    AZgl1500 Android Expert
    Rank:
    None
    Points:
    618
    Posts:
    6,400
    Joined:
    Feb 3, 2011

    Feb 3, 2011
    6,400
    3,145
    618
    Male
    Retired and loving it.
    Oklahoma grasslands
    tube517 likes this.

Share This Page

Loading...