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can't restore factory defaults on unlocked/rooted phone

Discussion in 'Android Lounge' started by opeets, Feb 9, 2013.

  1. opeets

    opeets Member
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    When I get to the recovery screen all I see is the android with red exclamation mark. I want to do a factory reset so I can sent it back in as part of my replacement from assurion.
     

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!
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    May 13, 2010
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    what phone do you have?

    you do not have recovery. if you get an exclamation mark that means you do not have a custom recovery.

    let us know what phone you have so that i can move the thread in the right forum where peeps with the same phone can help you out as a lot of these kind of things are phone specific.

    also can you give us a more detailed explanation on what you did to get to this point. the more info you give us the better we can help you.
     

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