Hi there- I have the DROID2 R2D2 version 2.3.3. I recently purchased 3 ringtones from the Verizon online store. After receiving the text message, I did as the instructions read-click and hold the message, select save audio once the sub screen comes up-but instead of saving the tone, I get a box with a black envelope with the message "error saving attachment" and am unable to save the ringtone.
I have spoken to a few different techs at Verizon and all they can tell me is the tone didn't download-they credit my account and have me repurchase the tone and run thru the same drill to no avail. I've tried purchasing different ringtones via my computer AND via my phone-same result.
Can anyone help me? It's great that Verizon credits my account-but what I really want is for the ringtone to work! I'm not any good at going into the programming of the phone so detailed instructions would be awesome!
Thanks for your time and attention!
J
I have spoken to a few different techs at Verizon and all they can tell me is the tone didn't download-they credit my account and have me repurchase the tone and run thru the same drill to no avail. I've tried purchasing different ringtones via my computer AND via my phone-same result.
Can anyone help me? It's great that Verizon credits my account-but what I really want is for the ringtone to work! I'm not any good at going into the programming of the phone so detailed instructions would be awesome!
Thanks for your time and attention!
J