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Support Cant see internal sdcard in recovery mode

Discussion in 'Android Devices' started by bazzamanhk, Apr 5, 2016.

  1. bazzamanhk

    bazzamanhk Lurker
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    Hey Folks,

    Wife's Note2 just died, it just boots up into android then resets after a few seconds. I just need to get stuff off the internal memory.

    In recovery mode /sdcard is empty, so cant use adb pull. Is there any way to mount the emulated internal storage? HTC have that s-off thing, is there something similar that needs to be done?

    Thanks
    Barry
     

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  2. saltire

    saltire Android Expert
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    What recovery is on the device? Is the recovery actually mounting internal storage but then thinks it's empty, or failing to mount it? If it fails to mount, is there some sort of error message shown? In TWRP (have it on all my devices) there's a specific mount menu that should allow you to mount various partitions, if they are ok. Unfortunately, this could just be a sudden hardware/emmc failure which likely means whatever was on internal storage is gone.

    The S-on/off refers to HTCs in-built security flag that stops users from flashing firmware not compatible with the phone's hardware model and Customer ID if S-on, or has this security removed if S-off (I have a S-off'd M8). Don't think there's anything similar on Samsung's, but doubt it's related anyway.
     
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  3. Hadron

    Hadron  
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    Does the phone have a custom recovery? If not then you won't be able to use ADB anyway, since stock recoveries don't run an ADB daemon.

    (Incidentally, S-Off on a HTC is nothing to do with this: that's just disabling an extra layer of security that HTC have on the system storage, and doesn't affect access to the /sdcard partition).
     
  4. saltire

    saltire Android Expert
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    Was going to say, posting in the Note 2 sub-forum might pay dividends but see you did anyway.
     
    #4 saltire, Apr 5, 2016
    Last edited: Apr 5, 2016
  5. bazzamanhk

    bazzamanhk Lurker
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  6. bazzamanhk

    bazzamanhk Lurker
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    the recovery mode can see the external sdcard
    adb shell cannot see external or emulated internal
    I need to mount sdcard 20160405_224817_rsz.jpg

    C:\Android Studio\sdk\platform-tools>adb shell
    shell@android:/ $ df
    df
    Filesystem Size Used Free Blksize
    /dev 895M 76K 895M 4096
    /system 1G 1G 585M 4096
    shell@android:/ $ dir
    dir
    /system/bin/sh: dir: not found
    127|shell@android:/ $ ls
    ls
    cache
    data
    default.prop
    dev
    efs
    etc
    fstab.smdk4x12
    init
    init.rc
    lib
    lpm.rc
    preload
    proc
    res
    root
    sbin
    sdcard
    sdcard1
    sys
    system
    tmp
    ueventd.goldfish.rc
    ueventd.rc
    ueventd.smdk4x12.rc
    shell@android:/ $ cd /sdcard1
    cd /sdcard1
    shell@android:/sdcard1 $ ls
    ls
    shell@android:/sdcard1 $ mount
    mount
    rootfs / rootfs rw 0 0
    tmpfs /dev tmpfs rw,nosuid,relatime,mode=755 0 0
    devpts /dev/pts devpts rw,relatime,mode=600 0 0
    proc /proc proc rw,relatime 0 0
    sysfs /sys sysfs rw,relatime 0 0
    /dev/block/mmcblk0p13 /system ext4 rw,nodev,noatime,nodiratime,barrier=1,data=or
    dered 0 0
    shell@android:/sdcard1 $ ^C
    C:\Android Studio\sdk\platform-tools>
    C:\Android Studio\sdk\platform-tools>
    C:\Android Studio\sdk\platform-tools>
    C:\Android Studio\sdk\platform-tools>
    C:\Android Studio\sdk\platform-tools>
    C:\Android Studio\sdk\platform-tools>adb shell
    shell@android:/ $ df
    df
    Filesystem Size Used Free Blksize
    /dev 895M 76K 895M 4096
    /system 1G 1G 585M 4096
    shell@android:/ $ mount
    mount
    rootfs / rootfs rw 0 0
    tmpfs /dev tmpfs rw,nosuid,relatime,mode=755 0 0
    devpts /dev/pts devpts rw,relatime,mode=600 0 0
    proc /proc proc rw,relatime 0 0
    sysfs /sys sysfs rw,relatime 0 0
    /dev/block/mmcblk0p13 /system ext4 rw,nodev,noatime,nodiratime,barrier=1,data=or
    dered 0 0
    shell@android:/ $ ls
    ls
    cache
    data
    default.prop
    dev
    efs
    etc
    fstab.smdk4x12
    init
    init.rc
    lib
    lpm.rc
    preload
    proc
    res
    root
    sbin
    sdcard
    sdcard1
    sys
    system
    tmp
    ueventd.goldfish.rc
    ueventd.rc
    ueventd.smdk4x12.rc
    shell@android:/ $ cd sdcard
    cd sdcard
    shell@android:/sdcard $ ls
    ls
    shell@android:/sdcard $ cd /sdcard1
    cd /sdcard1
    shell@android:/sdcard1 $ ls
    ls
    shell@android:/sdcard1 $
     
  7. bazzamanhk

    bazzamanhk Lurker
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    Thanks saltire, it's just blank when I list, but I dont think it's mounted. My unix isnt too strong these days so no idea how to mount.

    In recovery mode on the phone it can mount the external SDcard. So maybe the emmc or partition is corrupt.
     
  8. Brian706

    Brian706 I like turtles!
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    Just a heads up, rather than having 2 duplicate threads, I re-directed this one to the Note 2 forum and deleted the other thread.
     
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  9. saltire

    saltire Android Expert
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    Ah right, I thought you might have a custom recovery not stock. And your grasp of 'nix is definitely way beyond mine - I am in no way, shape or form up to speed on Linux beyond fastboot and some basic adb commands. Plus I've never had a Note either, so will bow out in the hope someone else can help.
     

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