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Can't send or receive texts - help!?

Discussion in 'Android Devices' started by OhBe1, Jul 26, 2012.

  1. OhBe1

    OhBe1 Well-Known Member
    Thread Starter

    Jan 10, 2010
    Kansas, USA
    My wife's Droid Pro can't send or receive text messages. Calls and web work fine, attempting to send a text results in a message of "Text message not sent." Tried clearing cache, *228, battery pull while phone was on, and even a factory reset. Any other suggestions?

    EDIT: I briefly activated another phone on my wife's line and was able to send/receive texts just fine. I reactivated the Droid Pro and had the same problems as before. It is apparently an issue with the phone itself.

    I spent nearly an hour with Verizon customer service and tech support. Both told me that I had done most of their work for them. (Thanks mostly to the stuff I found by searching these forums!) A replacement (refurb) is on its way.

    EDIT#2: Replacement arrived today and everything works fine!


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