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Support Can't Sync After 2.1 Update

Discussion in 'Android Devices' started by Jcol, Nov 14, 2010.

  1. Jcol

    Jcol Active Member
    Thread Starter
    16

    Sep 14, 2010
    44
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    16
    Ontario, Canada
    Before doing the 2.1 Update I setup the Sync account with SE and Sync'ed my X10 for the first time. I did this with the phone connected to the PC and used PC Companion to start the process. All went well. I can navigate to the web page with my PC and seem my contacts, calander, etc. After updating my X10 to 2.1 I thought I would be able to resync and load my stuff back on the phone. I have tried it with the phone conncected to the PC and with the phone just by itself and I get the same results - Failure to Sync message. I have given the phone the account name and Pw but so far nothing. It's almost as if a Sync created in 1.6 will not download to a 2.1 phone but that would be silly wouldn't it?? Has anyone else got this to Sync to work after the upgrade? Thanks.
     

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  2. Smoked

    Smoked Well-Known Member
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    Nov 3, 2010
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    I have the same issue. My account information had a strange username in it with a password...that syncs fine but when I put my own in it won't work.
     
  3. Jcol

    Jcol Active Member
    Thread Starter
    16

    Sep 14, 2010
    44
    2
    16
    Ontario, Canada
    Smoked - I saw that strange user name and ps immediately after the 2.1 upgrade. I overwrote it with the "correct" account info. Are you saying that if I had left the strange account info inplace it would have sync'ed OK? If that is the case it's very strange. I wonder if there is a way to get that other account info back?
     
  4. Smoked

    Smoked Well-Known Member
    38

    Nov 3, 2010
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    Well mine sync's... but i don't know what info it's syncing. I had already restored my contacts from my SIM. I'm hoping it's not taking my contact info...a la spyware but was hoping someone on here might know.
     
  5. Smoked

    Smoked Well-Known Member
    38

    Nov 3, 2010
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    Okay... I've been playing with this some more. I removed the hpkadkor account, added mine on the phone. Sync'd and it couldn't complete. THen I opened up PCCompanion and selected the sync util... I re-added my phone and sync'd a few times from my phone and it worked. It replaced the account info on the phone back to hpkadkor but it's now working. I deleted some bookmarks on the website, added a calendar entry and about 15 mins later after a few manual sync's the phone picked up the change.... weird!!!
     

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