Try using the version of HTC sync which was supplied on the SD memory card supplied with the phone.

I use it fine with the x64 version of windows 7, worked straigt off.

Sent from my HTC Legend using Tapatalk

 

I had problems with HTC SYNC supplied with my phone. I downloaded the latest version and everything is great since then

 

Before connecting your phone to the PC, open the program on your PC, then plug your phone in, then tap the screen to select HTC Sync on the phone. That's the way I do it as I had a similar problem, and this seems to be my work around.

Hope this helps you.

 

I am also having issues having the phone discover the sync software. My SIM did not come with a copy so I downloaded the version applicable to Canada from the HTC site (2.0.38) using the recommendations - turning av off, plugging in after, enabling usb debugging - and the order to turn on found in this thread... nothing appears to be working.

I will take any suggestions

 

Please help I cannot sync my HTC phone even after downloading and installing the latest version of HTC Sync.
Samuel