1. Download our Official Android App: Forums for Android!

Support Can't text to one person

Discussion in 'Android Devices' started by auntbea, May 26, 2010.

  1. auntbea

    auntbea Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    May 25, 2010

    May 25, 2010
    9
    0
    5
    I have the Eris with Verizon and my wife has the Hero with Sprint. Something happened a couple days ago where I can't text her anymore. I can call her and email her. And she can text me, but I can't reply or originate a text.

    I have deleted her from gmail contacts and phone contacts and re-entered her info fresh several times. Still nothing.

    I updated to os 2.1, but this happened days after that.

    Anyone having this issue too? Is it on my end or her end?

    Thanks
     

    Advertisement

  2. InstantKarma

    InstantKarma Android Expert
    Rank:
    None
    Points:
    153
    Posts:
    1,001
    Joined:
    Dec 16, 2009

    Dec 16, 2009
    1,001
    158
    153
    Male
    Houston, Tejas
    Make sure her phone number is listed as Mobile, and not Home or Work.
     
  3. auntbea

    auntbea Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    May 25, 2010

    May 25, 2010
    9
    0
    5
    It is.

    I've compared her listing to others that I can text to and can't see any difference.
     
  4. cableguynoe

    cableguynoe Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,030
    Joined:
    Mar 30, 2010

    Mar 30, 2010
    2,030
    264
    163
    I'm a cableguy....really
    Monterey, CA

    What do you mean you can't reply? Are you using the stock messaging app?
    Try hadncent.
    I ask because there isn't a reply button.
    You said she can text you...right?
    The means that when you're reading her text, right below is a text box. Just start typing an hit send.
     
  5. cableguynoe

    cableguynoe Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,030
    Joined:
    Mar 30, 2010

    Mar 30, 2010
    2,030
    264
    163
    I'm a cableguy....really
    Monterey, CA
    Also, can you text others?
     
  6. auntbea

    auntbea Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    May 25, 2010

    May 25, 2010
    9
    0
    5
    Yes, using stock app. Never had a problem before.
    Yes, can text others. Also have tried manually entering her #. No good. Can receive her texts but she gets none of mine.

    This may have happened when I hit "link" to Facebook. But I have since deleted her from contacts and then re-entered all info.
     
  7. auntbea

    auntbea Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    May 25, 2010

    May 25, 2010
    9
    0
    5
    True, there is no "reply".
     
  8. cableguynoe

    cableguynoe Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,030
    Joined:
    Mar 30, 2010

    Mar 30, 2010
    2,030
    264
    163
    I'm a cableguy....really
    Monterey, CA
    So where does it keep you from texting...

    When you hit send?
    Can you type the message just not send it?

    Or does it not let you get that far?

    And if so... do you get an error of any kind? Or does it just keep trying to send?
     
  9. cableguynoe

    cableguynoe Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,030
    Joined:
    Mar 30, 2010

    Mar 30, 2010
    2,030
    264
    163
    I'm a cableguy....really
    Monterey, CA
    Just noticed this. So your phone sends the message... right?

    Think the problem might be on her end.
    Do this:

    Send a message to multiple people. Does everyone else get it except your wife? If so... i would say there is nothing wrong on your end.
     
  10. auntbea

    auntbea Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    May 25, 2010

    May 25, 2010
    9
    0
    5
    I can do everything from look her up, type and hit send. All the things I do for the people who get my messages. She just doesn't receive them.

    I had "sent notification" checked and it showed that they were sending. I now have "failure notification" checked and "received notification" checked. No reports from either one.
     
  11. auntbea

    auntbea Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    May 25, 2010

    May 25, 2010
    9
    0
    5
    Good idea. Let me try that.
     
  12. cableguynoe

    cableguynoe Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,030
    Joined:
    Mar 30, 2010

    Mar 30, 2010
    2,030
    264
    163
    I'm a cableguy....really
    Monterey, CA
    Yeah. sounds like it's definately on her end.
    Did you try sending the same message to multiple people?
    That would indicate that your eris is doing everything right.

    Next step: Figure out why your wife blocked your messages:D
     
  13. auntbea

    auntbea Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    May 25, 2010

    May 25, 2010
    9
    0
    5
    Just sent to 3 people at same time. Two of the three got it.

    I am starting to get a complex that maybe she blocked me on purpose. But we're only married for 4 months, so I would hope I'm not blocked yet!

    I'm pretty sure it's on her end, but haven't figured out how to block/unblock texts. Where is that on a Sprint Hero?

    Also, can you just block texts but allow phone and email to go through?
     
  14. cableguynoe

    cableguynoe Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,030
    Joined:
    Mar 30, 2010

    Mar 30, 2010
    2,030
    264
    163
    I'm a cableguy....really
    Monterey, CA
    lol...
    You should have at least another 4 months before you're blocked on purpose:D

    Different phones have different options. Althought the hero and Eris are pretty similar... you never know. There might be a way to block messages.
    I would post this question on the hero forum.

    Also, go through her settings on her actual messaging app. Maybe it happened in there
     
  15. auntbea

    auntbea Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    May 25, 2010

    May 25, 2010
    9
    0
    5
    Thanks for all the help. I'll go poke around the Hero forum.
     
  16. auntbea

    auntbea Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    May 25, 2010

    May 25, 2010
    9
    0
    5
    Problem solved, sort of. My wife rebooted her phone and, voila! Why I didn't think of that, I don't know.

    However, we still don't know what happened to start with.
     
  17. cableguynoe

    cableguynoe Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,030
    Joined:
    Mar 30, 2010

    Mar 30, 2010
    2,030
    264
    163
    I'm a cableguy....really
    Monterey, CA
    I just figured out that I can black list someone. Simply hold down their thread, and blacklist option will come up.

    Maybe this is what happened?
     
  18. word

    word Lurker
    Rank:
    None
    Points:
    6
    Posts:
    6
    Joined:
    May 8, 2010

    May 8, 2010
    6
    2
    6
    maybe she blocked you number, by accident
     
  19. word

    word Lurker
    Rank:
    None
    Points:
    6
    Posts:
    6
    Joined:
    May 8, 2010

    May 8, 2010
    6
    2
    6
    ooh, never mind. you solved the problem. good for you!!
     
  20. ButchF3565

    ButchF3565 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Jun 11, 2011

    Jun 11, 2011
    1
    0
    5
    I found out that the phone number that was on the one contact that was inputed from Facebook (that can't be edited) had a (+) symbol in front of the number. I just added the same phone number to the contact (with out the (+) symbol) and the texted went through with no problem.
     

Share This Page

Loading...