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can't transfer files

Discussion in 'Android Devices' started by SofTA, Jan 20, 2021.

  1. SofTA

    SofTA Newbie
    Thread Starter

    Hello,
    A couple of weeks ago I enabled developer mode so I could disable auto-updates. More recently, I paired my phone to my computer. Today I needed to transfer several files, so I connected my phone to my computer via USB, as I've done since day 1, except now the phone is only charging. I went into developer options and found the USB section, which was already set on file transfer.
    I searched how-to's for help, and find that I should be getting an option to modify what the USB connection does when I connect, but the phone only wants to charge and is not giving me any other options.
    What can I do to get my file transfer capability back?
     



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  2. Milo Williamson

    Milo Williamson Android Enthusiast

    Did you swipe down and it will show USB transfer mode? And connect the usb with comp too?
     
    puppykickr, ocnbrze and mikedt like this.
  3. mikedt

    mikedt 你好

    Charging only. Obvious things first, have you tried another USB cord. and USB port on your computer?
     
    puppykickr and ocnbrze like this.
  4. SofTA

    SofTA Newbie
    Thread Starter

    Yes I did and no it didn't.
    Hmm, I hadn't thought of the cable as being something obvious, but indeed that was the problem - I was using a different cable. As soon as I tried the cable I usually use it worked fine. Lesson learned, thanks.
     
    puppykickr, Dannydet and mikedt like this.
  5. mikedt

    mikedt 你好

    Happy you sorted it. FYI some USB cords that might come with cheap chargers can be wired for charging only, and not data.
     
    puppykickr likes this.
  6. SofTA

    SofTA Newbie
    Thread Starter

    Good to know! The cable I was using was indeed a cheap one that came with another device. The one I usually use is high quality. Thanks for the info. :)
     
    puppykickr and Milo Williamson like this.
  7. Milo Williamson

    Milo Williamson Android Enthusiast

    As you mentioned my phonax hearing aid usb are the only one without data :)
     
    puppykickr likes this.

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The Samsung Galaxy S10 Plus release date was March 2019. Features and Specs include a 6.4" inch screen, 16MP camera, 8/12GB RAM, Exynos 9820 processor, and 4100mAh battery.

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