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Support Can't Update JB UK (Problem continuing)

Discussion in 'Android Devices' started by czechplastik, Jan 13, 2013.

  1. czechplastik

    czechplastik Android Enthusiast
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    I have asked this before but never got a resolution.

    My phone was bought from CPW. Should be unlocked/bloat free.

    I have never been able to update it OTA and Kies never provides updates.

    Every time I search OTA it says no update available. JB has been out for months and is now on 4.2. I no longer subscribe to the advice (just wait) previously given.

    Kies always maintained it cannot update my phone,

    "Your device's current firmware version is not supported to update firmware via Kies".

    Kies reports current firmware as: PDA:LG8/PHONE:LG8/CSC:LG8 (KOR)

    What? Why?

    The facts:

    AP: I9300XXBLG8
    CP: I9300XXLG8
    CSC: I9300OXABLG8

    Android version: 4.0.4

    Baseband version: I9300XXLG8

    Build: IMM76D.I9300XXBLG8

    Is my phone actually locked to a carrier. Is there a fault. Please someone give me an explanation!
     

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  2. steveu694

    steveu694 Android Enthusiast
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    Weird. Even the US has jelly bean. Sorry, can't help.
     
  3. TheJoshuaTree

    TheJoshuaTree Newbie
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    If that were me i'd be making a trip to Carphone Warehouse to let them sort it out, at the end of the day your phone has a Samsung warranty but your first point of call should be Carphone Warehouse.
     
  4. GTWalling

    GTWalling Android Expert
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    It is 4.1.2 being pushed now. It will be sometime before 4.2 is ready for the S3. Based on what you are showing for your firmware it is a Korean version of the S3 which started 14/12/2012 for the 4.1.2. Yes go back to where you purchased the phone and see if they can help you update.
     
    czechplastik likes this.
  5. czechplastik

    czechplastik Android Enthusiast
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    CSC was indeed Korea. No idea how this happened but found some advice here which may help others on how to change the CSC.

    How to change CSC on Samsung Galaxy S3?

    **Will wipe all data**

    Changed the CSC and updated successfully to 4.1.2.

    Thanks guys.
     

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