Hello everyone, I have an unlocked HTC Hero and I need a bit of help updating it I'm aware that most people have updated their phones by going to setting > about phone > check for software updates, however my phone simply does not have the "check for software updates" button. I have searched online but it seems like I'm the only person on the entire planet that hs this problem as I cannot find any answers about this anywhere I've looked on the HTC website about downloading the update from there but I can only find the Android 2.1 update for the HTC Hero (Sprint,) I'm guessing that it has the same software as the original Hero but I'm just not sure and don't want to take any chances. After a little searching I've also seen posts that say I need to download a ROM update for my phone, what is a ROM??? I've heard about custom ROMs and things but I want to keep my phone on official firmware and should be able to do so :S Another problem I'm having is that I recently had to factory reset my phone due to the stupid problem of getting locked out of your phone due to incorrect password (I only wanted to see how secure it was!) Now when I plug my phone into my laptop I don't get a HTC Sync option on the notification bar, I've tried reinstalling HTC Sync from my phone's SD card but I still don't get the option and HTC Sync doesn't register it at all. I really don't know what to do and I'm confused and annoyed and I need help lol Can someone please point me in the right direction so I can just update my phone! I've been waiting for this for months!