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Can't use email unless connected to wifi

Discussion in 'Android Devices' started by Stonetica, Jun 19, 2017.

  1. Stonetica

    Stonetica Lurker
    Thread Starter

    Not sure whether the problem is with the device (settings), the app (yahoo email and gmail), or the service (Verizon). Both email accounts, and both apps, work fine when connected to my wifi. Neither works when NOT connected to wifi. By that, I mean I can't send or receive email.

    Also, when I drive in my garage and automatically connect to wifi, several notifications show up for multiple apps, but I'd hate to say which ones at this point, because I'm not sure.

    Right now, I've turned the wifi connection off. My status bar shows 4GLTE.
    Under Settings/Data usage: mobile data is ON; Set mobile data limit is not checked.
    I can access web pages, facebook, etc.

    In the yahoo mail app, enable notifications is on, for all emails.

    I have an email in my outbox that I tried to send while not connected to wifi. If I wait long enough, I'll get a notification about an error related to this email.

    I've tried going to settings/accounts and syncing my yahoo mail accout (which is actually at sbcglobal.net) but the email won't send.

    Any ideas? Surely I SHOULD be able to email while out on the town?

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  2. Stonetica

    Stonetica Lurker
    Thread Starter

    OK. Well nevermind, sort of. I've been running tests by changing the "preferred network type". It is now back to the original setting (Global), but the status bar says 3G, not 4G, and email is working. Now I'm curious why it might have changed if you have any input on that, but at any rate, my email works now without being on wifi.

Motorola Droid Ultra Forum

The Motorola Droid Ultra release date was August 2013. Features and Specs include a 5.0" inch screen, 10MP camera, 2GB RAM, Snapdragon S4 Pro processor, and 2130mAh battery.

August 2013
Release Date

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