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Discussion in 'Android Apps & Games' started by confused13, Mar 18, 2016.

  1. confused13

    confused13 Lurker
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    My phone settings wouldn't allow me to remove my lock screen, so I went and cleared all trusted credentials. Which apparently was a mistake because now I can't use most of my apps (Netflix, google play store, etc). Maybe the two aren't connected, but it just seemed like they would be to me. Don't know what to do to be able to use the apps again.
     

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  2. Thom

    Thom  
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    Welcome to Android Forums.

    What phone do you have and is it root-ed?

    ... Thom
     
  3. confused13

    confused13 Lurker
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    It's an HTC desire 626 and I don't know if it's rooted.
     
  4. Thom

    Thom  
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    For Google ... can't you go to Settings/Accounts and add your Google account again?

    ... Thom
     
  5. confused13

    confused13 Lurker
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    My Google account is still on there, it just says "check your connection and try again" every time I go to open it. Same with Netflix and a few others.
     
  6. Thom

    Thom  
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    Here is a pure GUESS on my part ... I have never done it ... I assume you have to register a new account.

    ... Thom
     
  7. confused13

    confused13 Lurker
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    Thank you, I may try that!
     
  8. girolez

    girolez Often Off Piste
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    electricpete likes this.

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