1. Are you ready for the Galaxy S20? Here is everything we know so far!

Can't use my apps

Discussion in 'Android Apps & Games' started by confused13, Mar 18, 2016.

  1. confused13

    confused13 Lurker
    Thread Starter

    My phone settings wouldn't allow me to remove my lock screen, so I went and cleared all trusted credentials. Which apparently was a mistake because now I can't use most of my apps (Netflix, google play store, etc). Maybe the two aren't connected, but it just seemed like they would be to me. Don't know what to do to be able to use the apps again.
     


  2. Welcome to Android Forums.

    What phone do you have and is it root-ed?

    ... Thom
     
  3. confused13

    confused13 Lurker
    Thread Starter

    It's an HTC desire 626 and I don't know if it's rooted.
     
  4. For Google ... can't you go to Settings/Accounts and add your Google account again?

    ... Thom
     
  5. confused13

    confused13 Lurker
    Thread Starter

    My Google account is still on there, it just says "check your connection and try again" every time I go to open it. Same with Netflix and a few others.
     
  6. Here is a pure GUESS on my part ... I have never done it ... I assume you have to register a new account.

    ... Thom
     
  7. confused13

    confused13 Lurker
    Thread Starter

    Thank you, I may try that!
     
  8. girolez

    girolez Often Off Piste

    electricpete likes this.
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