I have several that i have transfered with no problem.

Not sure what the issue is, wish I was more helpful.

 

Does the phone use thumbnail facility for previewing pics? (on phone itself).

I had a similar issue long while ago with my digital camera in that I copied the thumbnail images to my PC instead of the actual full size images by mistake and got errors when trying to open them.

Not saying this is the case here, but thought it worth mentioning mate.

 

How did you go about transferring the pictures to your computer?

Did you connect the phone as a drive, then drag and drop? OR Did you copy/cut and paste?

 

Well, sometimes it does matter if you drag and drop. Sometimes, when you drag and drop from another drive, it also copies the path that the pics were originally from (e.g. creates a shortcut rather than a copy).

What ends up happening then, is when you drag and drop and have created a "shortcut" to those files...once you've disconnected your phone, when you click on the link to the files you dragged over, it's still looking to open the files that were originally found through the USB drive (e.g. the phone).

For any files that I'm transferring over to a CPU from the phone, I've made a habit of copying and pasting (that way, it's for sure creating a duplicate of the file).

That's the only realistic thing that I could say is happening. Other than that, I really don't know why the files aren't opening on your computer. I've never had any issues with any of my pics or videos that I've transferred over.

 

At least you were able to get the photos and video copied over using the Moto Phone Portal. I've never used the Moto Phone Portal before.

Strange that the files didn't work after a copy and paste. I honestly don't know why they didn't work. I've done it so many times, just to clear out pics and vids I've taken, to help clear space on my microSD.

 

Any solution of this issue?

I have the same problem and to upload my pics I have to put them in Picasa and then download to my pc.

thanks,

 

Yeah, I have read it! Thanks for sharing it with us. I just wanted to know if anybody has already discovered why the pictures dont open when you use the simplest way (copying and pasting the files) and if is there any possible solution for this issue.

Best regards,

Leo

 

I have the same problem. Emailing a picture that I took on a Motorola Droid Pro to my gmail account solves the issue. This is silly though. The data in these files is not valid for a JPG - seems to instead be some proprietary format which gets converted back to a JPG upon extraction for email or some other forms of file transfer but not all.

Here's what the start of one of the "jpgs" look like in emacs using hexl-mode:

00000000: 0000 0000 0003 21dc fe81 1dc4 c200 aa31 ......!........1
00000010: 0300 0002 0000 last time I tried was about a year ago1000 0002 8c2d 0409 0301 ...........-....
00000020: 0000 0000 0000 0000 6039 cd9b ef3c 5c47 ........`9...<\G
00000030: cf48 b036 a97f 70af d243 36be d497 ede0 .H.6..p..C6.....
00000040: c280 5f5b 5b71 57de 19ed 1662 085f 434f .._[[qW....b._CO
00000050: 4e53 4f4c 4500 0000 0032 b348 c8b1 957d NSOLE....2.H...}
00000060: c900 0000 0000 0000 0000 0000 0000 0000 ................

Obviously not a jpg. They all look like this with the _CONSOLE string in there. Instead a valid jpeg would start off looking something like this:

00000000: ffd8 ffe0 0010 4a46 4946 0001 0101 0048 ......JFIF.....H
00000010: 0048 0000 ffe1 0216 4578 6966 0000 4d4d .H......Exif..MM
00000020: 002a 0000 0008 0007 010f 0002 0000 005c .*.............\
00000030: 0000 0062 0110 0002 0000 005c 0000 00be ...b.......\....
00000040: 011a 0005 0000 0001 0000 011a 011b 0005 ................

So what the heck is this format and how do you convert these back to jpgs? Copy / pasting doesn't work. I do have other jpgs on the phone in different folders - not shots taken with the camera - that I can just copy paste / drag drop into my computer folders without a problem. I have the phone plugged into a USB port on my IBM Thinkpad (running Ubuntu 12.10). This used to work fine - not sure what changed. USB Connection set to USB Mass Storage. Looking at these images in the Gallery etc works fine.

Rather perplexed....

 

How did you get them to Picasa????? That is what I am trying to do from a Galaxy s2x....having a heck of a time.

 

with any of my pics or videos that I've transferred over.