Cant view security video on a Milestone X

Hope I am in the right area, I have purchased the Bunker Hill Security. This system has remote view for computers and cell phones such as the Milestone x that uses droid. Bunker Hill suggest using "apkinstaller" then click on "ASee.apk". The screen comes up with the controls and I went in and set the IP and Port # (no password) and when I click play I get the following, "connect server success" then I get "no response". I have set the router "Linksys" correctly I think. DVR ip and port has been entered into the phone.