1. Download our Official Android App: Forums for Android!

Support Captavate screen broken, need to reset user data

Discussion in 'Android Devices' started by Astan92, Sep 21, 2011.

  1. Astan92

    Astan92 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Sep 2, 2010

    Sep 2, 2010
    6
    0
    5
    I dropped my captavate and cracked the screen. It no longer works at all. I plan to sell it for parts. I need to reset all my data though. With some googleing I found Samsung Captivate: How to Hard Reset | Technipages

    I tried doing it but it does not seem to be working. I believe it gets to the menu.

    I press down volume 2 times then press the power button and last press up volume. After that I wait like 10 min before taking out the battery and starting it again.

    When I start it up it still plays the notification tone I set on it. Can anyone help me do this correctly?
     

    Advertisement

Share This Page

Loading...