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captivate crashing

Discussion in 'Android Devices' started by welzie, Feb 2, 2011.

  1. welzie

    welzie Newbie
    Thread Starter

    My captivate randomly crashes. It seems to happen in spurts. it will go a day or two without crashing and then suddenly it won't stay on for 5 minutes. When i turn it back on I see no error messages. It does NOT crash while i
     



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  2. artvandalay22222

    artvandalay22222 Android Enthusiast

    It's a common problem. your choices are:

    1.return it to stock then call att and hope the replacement they send you does not suffer the same fate.

    2.deal with it.
     
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  3. iffrett

    iffrett Well-Known Member

     
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  4. Jack45

    Jack45 Android Expert

    >>> Sometimes if it starts to crash I will turn the music player on just to keep it from crashing.

    Hmmm. Define "crash," please. Until you wrote the above my assumption was that it was randomly turning itself off.
     
  5. welzie

    welzie Newbie
    Thread Starter

    thanks for the responses. I totally missed the "captivate support troubleshooting" section which has several posts about this issue. I have the same idle crashing issue that everyone else has.

    I called Samsung last week and the lady from India told me to ship my phone into them for repair (she emailed me a shipping label). I didn't like that option. From what I read on the main crashing post some people have been sent new phones. Should I call At&t and complain instead?
     

Samsung Captivate Forum

The Samsung Captivate release date was July 2010. Features and Specs include a 4.0" inch screen, 5MP camera, 512GB RAM, Hummingbird processor, and 1500mAh battery.

July 2010
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