Captivate Free at WalMart

[rajendra82]

That's a credit check verification. I used to do those. Did you order with a plan or the free no contract?

Look at his attached thumbnail. That's a no contract price with overnight shipping.

 

[Ph8]

That's a credit check verification. I used to do those. Did you order with a plan or the free no contract?

Indeed they are credit check questions, but they are also used to verify identity sometimes.....If you have a credit monitoring service youll be able to know if they pulled something on you or not......

I ordered free and clear (phone only) so well see what happens...

 

[fsrkewd]

bad news for me
just called in and they told me that there is a glitch in the system and the price is now 499
so i guess no luck for me

 

[Red03SVT]

I passed their 4 questions ( letstalk) and they are picking my phone right now....$257 new total for 2 day shipping

I dont see how. I got them and was told the order was cancelled due to pricing error.

 

[geeknik_old]

I passed their 4 questions ( letstalk) and they are picking my phone right now....$257 new total for 2 day shipping

I called at 5:59 and was able to get through. The guy had me verify my address, name and home phone then asked me a series of four questions about where I have lived, my bday, etc. Kinda weird but apparently I passed and my order has gone through.

Did you guys press 2 "because we've asked you to contact us" or 6 "for all other questions"?

 

[MisterEd]

I passed their 4 questions ( letstalk) and they are picking my phone right now....$257 new total for 2 day shipping

I call BS. Pictures or it's not true! It's not a done deal until it's on the Fedex truck. Never gonna happen.

 

[rajendra82]

I dont see how. I got them and was told the order was cancelled due to pricing error.

But you also got the email about cancellation, right? He didn't get that email, and neither did I. Probably because the identity check and price QC are two different departments. I am still on hold until I get someone to ask me four questions.

 

[batute]

Did you guys press 2 "because we've asked you to contact us" or 6 "for all other questions"?

I pressed 3 I'm sure, I had to call 2 times due to low bat. No contract for me also.

 

[MisterEd]

How long were you all on hold ... my bladder is going to explode.

 

[fsrkewd]

around 10-12 minutes for me

 

[sremick]

I just got off the phone with them seconds ago after being on-hold forever.

Current stance is that the web price was an error, they are working to correct it. When you call, they give you the option to order it at the corrected ($499) price, or cancel your order.

 

[batute]

How long were you all on hold ... my bladder is going to explode.

took 20min for the whole Q&A portion. Multiple choice questions.

 

[geeknik_old]

I pressed 3 I'm sure, I had to call 2 times due to low bat. No contract for me also.

Pressing 3 took me to the automated order status line, after I put in my info it said the that call center was closed and to call back during regular business hours.

 

[Markdek]

On hold now...If I could cancel online, I think I'd go that route since this seems to be an error...I hold goes past 10 minutes, I'm done messing w/ this....

 

[MisterEd]

On hold now...If I could cancel online, I think I'd go that route since this seems to be an error...I hold goes past 10 minutes, I'm done messing w/ this....

25 minutes on hold so far. If it's going to go through now it will 3hrs from now as well.

 

[rajendra82]

I call BS. Pictures or it's not true! It's not a done deal until it's on the Fedex truck. Never gonna happen.

I most certainly agree, but at least it's a race between the shipping department and price check and order cancellation at that point. Depending on the amount of orders one of them would catch up on his order first.

 

[rainierez]

I finished typing this and got an e-mail that it failed. Calling back booo

All sorted out. They took care of it all while i was on the phone.

 

[xbrotato]

That's a credit check verification. I used to do those. Did you order with a plan or the free no contract?

w/o contract. My order still looks good and has not been canceled. I might have been lucky.

 

[rajendra82]

25 minutes on hold so far. If it's going to go through now it will 3hrs from now as well.

You can call back and press 2 to get sales dept. I had mistakenly ordered two yesterday and they cancelled the second order for me. I am sure they are not quite as swamped as the other call center people right now.

 

[voogru]

I call BS. Pictures or it's not true! It's not a done deal until it's on the Fedex truck. Never gonna happen.

Has to be in your hands. They can recall the shipment after it's on the truck.

It can even be recalled after a deliverty attempt, for example if a signature is required, and they left a notice because they missed you, and then they get a call from the shipper to send it back.

This requires a bit of competence on the company handling the order, though. But it's possible.

 

[MisterEd]

Delete

 

[rajendra82]

Yea, but you are doing an upgrade or new line right?

Please don't confuse this thread. It's for the $229 NO CONTRACT PHONE ONLY.

I am sure everyone that got it for Free or cheap with a new contract or a contract extension will get theirs. It's the no contract price that was wrong. We won't get ours unless we are EXTREMELY lucky.

 

[MisterEd]

I am sure everyone that got it for Free or cheap with a new contract or a contract extension will get theirs. It's the no contract price that was wrong. We won't get ours unless we are EXTREMELY lucky.

Absolutely agree.

 

[samven582]

I just got off the phone with them seconds ago after being on-hold forever.

Current stance is that the web price was an error, they are working to correct it. When you call, they give you the option to order it at the corrected ($499) price, or cancel your order.

how long were you on hold?

 

[MisterEd]

how long were you on hold?

38min 18 sec so far. If they know this is an error they should just cancel all the orders rather than putting everyone through the long holds.