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Support Captivate & Mac OSX 10.6.6 - Debug mode on, neither devices recognize one another via USB

Discussion in 'Android Devices' started by hoodboygeek, Feb 12, 2011.

  1. hoodboygeek

    hoodboygeek New Member
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    Feb 12, 2011
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    My Captivate is version 2.1 and my unibody macbook pro is running OSX 10.6.6. The usb setting is set to mass storage and debug mode is on. The phone does not give the option to mount in the drop down bar but does charge. The computer does not recognize the phone. It is not detected under system profiler either. Please help now, this is extremely annoying and aggravating.
     

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  2. hoodboygeek

    hoodboygeek New Member
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    Feb 12, 2011
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  3. hoodboygeek

    hoodboygeek New Member
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  4. sremick

    sremick Well-Known Member
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    Try it on another computer, preferably one running Windows.
    Try it with another USB cable.

    Doing those things will help you determine if it's the computer, the cable, or the USB port on the Captivate. Any one of which could be bad.
     
  5. hoodboygeek

    hoodboygeek New Member
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    Hey, thanks for replying. The thing is, all my music is on my macbook. Therefore trying it on another PC would be irrelevant. Going to try the usb cable though ASAP.
     
  6. sremick

    sremick Well-Known Member
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    Not really. It's just for testing and potentially ruling out one variable (the computer). It's just a test, not a permanent solution. The fact that all your music is on your Macbook doesn't matter.
     

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