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Captivate return policy

Discussion in 'Android Devices' started by gr4v3r, Sep 20, 2010.

  1. gr4v3r

    gr4v3r Active Member
    Thread Starter
    16

    Jul 15, 2010
    37
    2
    16
    Is it possible to get a refund on the phone passed the 30 days because of the GPS not functioning? I loved the phone till it really sunk in how I paid for a product thats missing a key feature. I also ignored the warnings that samsung sucks with updates :( Has anyone had any luck returning the phone after 30 days?
     

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  2. Rhiannon224

    Rhiannon224 Well-Known Member
    38

    Aug 2, 2010
    157
    15
    38
    Florida, US
    Read your service contract and see if the GPS would warrant AT&T voiding their contract selling a device claiming it has a feature that does not work and they have provided no support for the issue. Maybe if you're lucky you will find a manager at a corporate store that will be willing to help you.
     
  3. gr4v3r

    gr4v3r Active Member
    Thread Starter
    16

    Jul 15, 2010
    37
    2
    16
    ill give it a shot ty
     
  4. BigCiX

    BigCiX Well-Known Member
    173

    Jul 30, 2010
    3,591
    363
    173
    California
    did you get it from att or another store?
     
  5. gr4v3r

    gr4v3r Active Member
    Thread Starter
    16

    Jul 15, 2010
    37
    2
    16
    from a corporate at&t
     

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