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CAT S60 Stuck on Splash Screen

Discussion in 'Android Devices' started by Team WorldTour, Nov 10, 2020.

  1. Team WorldTour

    Thread Starter

    So, when you turn it on, and the screen is white with the CAT logo?
    Yeah, my phone has been on that screen for about 3 hours now...
    If I plug it in, the led won't light up.

    Ok, so, about 3 hours ago, I grabbed my phone and woke it up.
    No response. I pushed power for 10 seconds, nothing.
    I did it again. Nothing happened.
    So I did the reset button on the back, nothing.
    Reset button, PLUS power button, nothing.
    Reset, Power, and Vol. Up- screen powers on, stuck on white screen.

    What to do?
     



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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    your phone came out in 2016. phones tend to have a life span of about 3-4 years, mainly do to the battery. battery life and charging capabilities will decrease over that time. also it is not uncommon to start seeing glitches and bugs happen over that span as well. this looks like you might have a corruption partition within your phone's internal memory.

    hopefully it is not a damaged partition. so lets try a hard reset first:
    https://www.hardreset.info/devices/cat/cat-s60/

    if that does not work then you can try flashing a firmware update. i do not have your phone, but i found this:
    https://www.leakite.com/caterpillar-cat-s60-official-firmware-flash-file/
     
    MrJavi likes this.
  3. Team WorldTour

    Thread Starter

    Battery changed 2 months ago.-, and I've done everything I could from the hardreset page.
    But if I can't power it down, how can I do anything to reset it?
     
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    is the battery removeable? if so just remove it and wait 30 sec and put it back in and then do the hard reset. if not then i have no idea other then to drain the battery down, charge it, then try the hard reset.
     
    MrJavi likes this.
  5. Team WorldTour

    Thread Starter

    Maybe that is quicker than anything else. We'll see what that gets me.
     
    ocnbrze likes this.
  6. Team WorldTour

    Thread Starter

    So, it got me a powered down phone.
    That IS charging.
    Won't turn on though.

    *********UPDATE***********

    Ok, so when I plug it in the computer, it will buzz, white splash screen, then black screen with battery charging gif.
    And still won't turn on!
     
    ocnbrze likes this.
  7. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    can you do the hard reset? POWER + VOL UP while it is off?
     
  8. Team WorldTour

    Thread Starter

    I did the battery again to kill it.
    I'm tip toeing my way through the flash right now.
     
  9. Team WorldTour

    Thread Starter

    **** it all.....
    I just pulled a little too hard on the battery ribbon, and tore it in half!
    FML!
     
  10. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    Yikes!!!!

    That sucks. From the sound of it, it was not removable. I would not have touched the battery unless I can remove it easily.

    Check ifixit.com they have replacement parts for phones..... just not sure if they have anything for your phone,.... but worth a look.
     
    MrJavi likes this.
  11. Team WorldTour

    Thread Starter

    I've changed the battery before, so I knew what to do, but just had a twitch at the wrong time, and rriipp!
    I ordered a new battery straight away, but it will take a few days.
    My new phone should arrive today or tomorrow. S61!
     
    ocnbrze likes this.
  12. Team WorldTour

    Thread Starter

    *****UPDATE*****
    So, batteries arrived today. Installed, charged, phone still won't work.
    As in, plug in, it gives the splash screen (NO 'cat s60'),
    then goes black with the charging battery gif.
    I managed to get it awake by pressing POWER + VOL + & -.
    What I get is this:

    These are my options, but I can't select anything. The LOCKED at the bottom looks a bit ominous.....
     
  13. Team WorldTour

    Thread Starter

    Also, I've installed everything recommended, to no avail.
    Computer doesn't even SEE the phone now!
    The phone will NOT power down! AGAIN!
    It is stuck on this Bootloader screen, and only the up\ down function works....


    ******* HEY MOD***********
    Is there something to be done about my pictures? I don't know how it goes for anyone else, but this page now requires 5 minutes to load.....
    *****************************
     
    #14 Team WorldTour, Nov 13, 2020
    Last edited: Nov 13, 2020
  14. Team WorldTour

    Thread Starter

    Ok, Ran the Flash File.
    Now NOTHING happens!
    Well, when I plug it into the computer, the computer makes a noise, but no new drive opens.
    The phone LED will blink red when plugged in, but other than that, I've no clue....
    I have downloaded everything recommended, followed all instructions, and now nothing....
     
  15. Team WorldTour

    Thread Starter

    Thank you everyone for your help, but my S60 is now a brick and Windows 10 runs in Test mode!
     
  16. Team WorldTour

    Thread Starter

    So, I'm back to the bootloader screen.
    Have I used up all of my Tech Support?
     
  17. Team WorldTour

    Thread Starter

    Ok, well, since the problem didn't go away (like the help here did!), I've done my own thing (like usual).
    It came down to the POWER switch being buggy. So, I swapped it out!
    First off, battery out! Be careful though, I've ripped the ribbon already!
    Then comes the Motherboard.
    Gotta be REAL careful! Lucky me, I've since discovered this is for the Headphones. No big loss.... I got everything back together on the first try!
    And it WORKS!!!!!
     
    ocnbrze likes this.
  18. Team WorldTour

    Thread Starter

    wow. So, I guess the site doesn't automagically resize pictures.....
     

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