Hello. More ranting/ words of caution about HTC global warranty service I'm afraid. My HTC desire headphone socket stopped working, followed by the camera and then it stopped booting. I sent it to HTC in the uk and after 3 days I noticed on their tracking site that I was being quoted 80 quid for a 'level 6 plastic repair, not including lcd'. This, it seems, was to repair my screen which has a small crack in it. Calling today, they said that it was policy to send the phones out in the quality they left the factory, and so I MUST have my screen repaired before they will conduct the warranty repair which I sent it in for. If I don't accept, then I either need to pay them to send it back to me, broken, or give them permission to destroy it! It seems to me their extorting me out of 80 quid for an over-priced repair that I do not want (possibly in order to recoup some cash for the thousands of warranty repairs they are facing for busted HTC phones?) Completely disgraceful and another lost customer. I'm also gonna be telling everyone I can: "do not buy an HTC phone!" Shame, cos I used to be a real subscriber. thank you for listening!