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[CDMA] Problems with audio

Discussion in 'Android Devices' started by jplee3, Sep 28, 2014.

  1. jplee3

    jplee3 Newbie
    Thread Starter

    Hi guys,

    I've been having strange problems with my phone in the past day or so. If I'm on regular handset mode I can't hear anything and the receiving caller cannot hear me making/receiving calls. If I switch to speaker-mode I can hear the receiver and the receiver can hear me. I'm not quite sure what's going on but I've disabled Motorola Assist, removed any recent apps I installed and especially those dealing with voice recognition, etc, and also wiped the partition and davlik caches. Does anyone know why this is happening?

    The only other thing I can think of is that I quickly rinsed the phone off (which I've done several times before and was comfortable doing per the many "moto g waterproof" tests I've seen) after getting home and noticed that after that is when I think things started happening. So I'm thinking maybe the phone got water damaged? But why would speakerphone still work?

    I also noticed that I can't play or hear any audio from the phone (via Youtube or Google Play, etc). If I plug in earbuds or headphones though, it works. It's really weird that voice calls via speakerphone still work though. Unfortunately, this is a Boost mobile pre-owned device that I got that only has a 14-day satisfaction guarantee (and it's been well over 14 days). Plus, I flashed it to work on Verizon/PagePlus... if it's water-damaged per hardware, I think I'm SOL. I guess the only thing left to try is flashing the ROM (it's currently on stock though). Unless anyone has other suggestions?

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  2. Speaker phone would still work if you damaged the front speaker that you put to your ear for normal phone use, but not the speaker on the back for speaker phone and music. It sounds like that may be the case.
    Edit: If you can't be heard by someone you call you may have also got the mic on the bottom front of the phone wet too. If not, something you deleted may be the problem, or a combination of both. You should try restoring the apps you deleted and see what happens.

    Edit: I missed the part about no sound from YouTube etc. Maybe something is wrong from flashing to a different carrier.
  3. jplee3

    jplee3 Newbie
    Thread Starter

    Yea it's weird because the mic, which I assume is the same between speaker phone and regular handset, only seems to work when I enable speaker phone. Otherwise, regular calls it doesn't pickup and also "OK Google" doesn't work. I don't recall all the apps I deleted but I just tried restoring all apps to their defaults right now. At this point I think I may need to flash a different rom to see what happens. And maybe even try the process of re-flashing the carrier again. I don't know why this all would have started acting up outside of the quick rinse I gave. But even with water damage, the side-effects are inconsistent (e.g. when the phone works fine in speaker phone mode but the speakers don't work otherwise).
  4. I think reflashing is probably your best bet. I wouldn't trust a phone to be water-resistant that wasn't marketed as such, it wasn't for a reason.
  5. jplee3

    jplee3 Newbie
    Thread Starter

    Yea I'll have to give it a go at this point. Something else very strange I noticed is that my alert notification sounds are still going off too, which I assume come out of the speaker. Running Google PLay right now though and no sound at all. Very strange.

    UPDATE: wow this is really strange. I just tried again and now it works just fine. Maybe there was some water inside that just had to get dried out before everything started working again. I don't know how to explain why it seems to be all good now. Really weird.
  6. I would not rinse the phone off again and if it stays working OK, maybe it did just get wet.
  7. jplee3

    jplee3 Newbie
    Thread Starter

    Haha yea learned my lesson. What a scare... :O

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