I have a curious issue and neither VRZ or Moto customer service had a clue about what I was telling them. My Droid consistantly shows a percentage of time with no signal, anywhere from 3 to 50%, yet my son's always shows 0% (settings, phone info, battery use, cell stand by). We do have different PRL's as I recently updated and he did not but the issue did not go away. Anyway, I called VRZ and was told they would have to call Moto and get back to me. So I called Moto and they had no clue the info was even on the phone! She decided, after much confusion, that it was because I travelled more than my son does. Trouble there is A) how does she know who goes where and B) he actually travels more. So, I have no info about my lack of signal, VRZ is still confused but apologized and Moto learned a new feature on the phone but can't explain it. Good thing I called them! Edit: I have not noticed ever having no signal and no one has said calls are not connecting or are going right to voicemail. I really don't think that the percentage is at all accurate.