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Support Cell Standby issue - please sign "petition" for Samsung

Discussion in 'Android Devices' started by SUroot, Jun 24, 2012.

  1. SUroot

    SUroot Android Expert
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    UK Technical Lead; Desktop Support
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    Hi everyone,

    I appreciate that there are threads on this already but this is different.

    I have created a petition because Samsung support have not acknowledged that there is an issue. There recommendation was to "Factory reset".

    It has been identified by members of the forum that the mA in battery stats used to calculate Cell Standby % has been set ridiculously high.

    Please see explanation here.

    Rooted users can fix this by flashing more realistic values here


    I would like everyone who has the issue to sign the petition, so we can send it to Samsung and prove how much we like this fixed.

    Link is here:

    http://www.ipetitions.com/petition/samsung-galaxy-s3-cell-standby-issue/


    Moderators, please do not merge / delete. Could this sticky please?
     

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    cv65user, omomtea, CReuss and 13 others like this.
  2. matttye

    matttye Android Expert
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    Signed :) good idea!
     
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  3. scary alien

    scary alien not really so scary
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    I've stuck this thread for you guys :).

    Let us know when this is no longer an issue and we'll un-stick.

    Good luck and I hope you get some results.

    Cheers!
     
    SUroot likes this.
  4. rkkeller

    rkkeller Android Enthusiast
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    I didn't sign as I would like to see proof this is a real issue and that Samsung knows about it and they are doing nothing.

    Also FWIW, every single smartphone I have owned, I have seen threads where someone says the battery does not last long, someone else saying it does not last a full day then others say they have no problem.

    If its a real problem soon there will be 9-10 million S3's in use so lets see what happens. Lets see thousands of posts about it not a handful.
     
  5. Zoso777

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  6. XplosiV

    XplosiV Master X is Watching You
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    Done & done.
     
  7. SUroot

    SUroot Android Expert
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    Its not about how long the battery lasts. Its about how much battery the battery statistics show is being used by cell standby. Want proof? Settings > Battery
     
  8. jerofld

    jerofld Fixing stuff is not easy
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    [​IMG]

    It's not the best example of it, but overnight I had the phone in airplane mode (where usage plateaus) and cell standby is still the highest.

    Realistically, display or device idle should be the highest if kept in airplane mode.
     
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  9. shafaqat309

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    I hope this issue will be solved.
    Petition signed.
     
  10. brollikk

    brollikk Lurker
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    I am pretty certain the people reporting this issue are in areas where they have crummy service.

    The galaxy s3 defaults to LTE at least for at&t right? If you live in an area with no LTE and/or HSPA+, wouldn't that cause some battery strain?
     
  11. SUroot

    SUroot Android Expert
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    My device isn't lte
     
  12. faz1964

    faz1964 Well-Known Member
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  13. Geordie Ahmed

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  14. SUroot

    SUroot Android Expert
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    So this is what a recompiled framework-res.apk looks like with the miscalculation of 34mA recalculated as 3mA (SGS 2 was 2mA)

    [​IMG]

    This is based on some information I received from an XDA member.
     
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  15. davoid

    davoid Android Expert
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    To answer your first objection, see quote below:

    In answer to your second objection, why don't you contact Samsung yourself, then you will know they know about it, and when they don't reply, then you will know they are doing nothing.
     
  16. Pep

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    I've signed as the cell standby is usually double my screen usage

    Pep
     
  17. ScoobyWRX

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    Mine to.

    signed
     
  18. rkkeller

    rkkeller Android Enthusiast
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    The Dog Pound.


    So what does a full day and 7 hours use (31 hours+) with still 17% left tell me?
     

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  19. SUroot

    SUroot Android Expert
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    It tells you that if you read the thread, you'd have the answer.

    This was never about battery life. :rolleyes:
     
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  20. rushmore

    rushmore Android Expert
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    What is the problem? A calculation issue and or an actual battery drain issue?

    I am thrown off based on posters talking about coverage areas.
     
  21. SUroot

    SUroot Android Expert
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    Calculation. The Radio power usage is set too high in battery stats so it isnt reporting accurately.
     
  22. zigson

    zigson Newbie
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    Is there a different calculation used on different networks then, because I'm getting varying cell drain in different countries?
     
  23. Geordie Ahmed

    Geordie Ahmed Well-Known Member
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    What is the screen time for that?
     
  24. SUroot

    SUroot Android Expert
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    Varying usage based on incorrect values
     
  25. bigyid

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