Changed phone, need to get all my sms back

[aboltenko]

Is there any way to repost all my old sms back now that my phone is replaced and my photos were not copied, but they were attached to the previous sms that were not copied either. Sloppy job at tmobile kiosk. Is there an external server where they're stored?

 

[lunatic59]

What was your previous phone and do you still have it?

Assuming the old one was was an Android Phone and the new one is as well, you could get the old messages off the old phone. That's if it wasn't factory reset already. SMS messages are stored in a protected database in the system partition and don't backup to the cloud unless you have an app that does that for you.

 

[aboltenko]

What was your previous phone and do you still have it?

Assuming the old was was an Android Phone and the new one is as well, you could get the old messages off the old phone. That's if it wasn't factory reset already. SMS messages are stored in a protected database in the system partition and don't backup tot he cloud unless you have an app that does that for you.

It was the same Samsung phone but it was sent back already. Is there an offline server same as in email where they are stored? They set up the new phone at tmobile kiosk and my friend didn't check the photos that have not been transferred. All the photos were attached to sms so I thought she can still retrieve them and reload the photos.

 

[lunatic59]

Is there an offline server same as in email where they are stored?

Unfortunately, no. You'd be able to get the numbers from your carrier but not the content.

 

[svim]

You should have her set up some kind of file backup solution as soon as possible on her new phone so things files like photos get automatically backed up/synced to an online service. Just some suggestions:
If she's using a lot of other Google services, the Google Photos app will blend right in,
https://play.google.com/store/apps/details?id=com.microsoft.skydrive&hl=en
or if she's a heavy Windows user the OneDrive app is tightly integrated into that environment.
https://play.google.com/store/apps/details?id=com.microsoft.skydrive&hl=en
Dropbox is good third-party option with a long history of active development and support, and it mixes well with different operating systems.
https://play.google.com/store/apps/details?id=com.dropbox.android&hl=en

 

[lunatic59]

The OP will still need an additional utility app to backup SMS/MMS messages to the cloud, which is where the missing pictures were kept.

 

[Bg260]

Did you create a Samsung account when you logged into the phone the first time? They have a backup service.

 

[svim]

The OP will still need an additional utility app to backup SMS/MMS messages to the cloud, which is where the missing pictures were kept.

Backing up just texted photos may not apply to all of her photos, a service like Dropbox will backup/sync all the photos on her phone no matter if they've been exchanged via text or email.

 

[Hadron]

If it's set up to do that.

I'm not sure of defaults because I always disable such stuff (Dropbox only get to see what I explicitly choose). But with my message app automatically saving pictures to "the gallery" (i.e. somewhere that an automated picture backup would have access) is an option rather than a default.

So worth checking if you have any accounts with any cloud services, because something might have been done by default without the owner realising, but no promises.

 

[mauiblue]

If you are on the network, Verizon Wireless Cloud works well. I just got my new HTC 10 and Verizon Cloud had all my previous data on my old phone restored to my new phone including all my sms.