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chrome has stopped

Discussion in 'Android Devices' started by tkemple, Oct 15, 2014.

  1. tkemple

    tkemple Lurker
    Thread Starter

    Hello, when I try to open chrome I get the following message, "unfortunately chrome has stopped". I have tried uninstalling updates and re-intalling them, I've force stopped the app, I've cleared the data and the cache (several times), and I've powered the phone down and back up. Nothing seems to work. Does anyone have any suggestions or ideas to fix this? I have been thinking that I may have to try doing a factory data reset. Any thoughts? Thanks!
     


    #1 tkemple, Oct 15, 2014

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  2. dblum89

    dblum89 Lurker

    I have the same issue on my Samsung Galaxy S5. When your Chrome app crashes, can you do anything else? On mine, all apps are unresponsive, and then after 30 seconds to a minute, Chrome reopens on its own and everything works. Just wondering if you have the same issue, and if so, did you ever resolve it?
     
    #2 dblum89, Nov 13, 2014
  3. tkemple

    tkemple Lurker
    Thread Starter

    My phone is a droid RAZR. Other apps worked just fine. Chrome would not open at all. I did finally get it resolved but I had to do a factory data reset. There may be an easier way but I sure couldn't find it.
     
    #3 tkemple, Nov 13, 2014

Motorola Droid RAZR M Forum

The Motorola Droid RAZR M release date was September 2012. Features and Specs include a 4.3" inch screen, 8MP camera, 1GB RAM, Snapdragon S4 Plus processor, and 2000mAh battery.

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