Chrome Virus

[Crazy World]

I apologise in advance as I am sure this will be on another thread, but am a newbie on here so am hoping someone can link me to it if need be.

As of today, my mobile phone is having an issue with Chrome. Whenever I open Chrome, I am told that there is a virus on my phone, and a 20 second countdown timer begins. It also says I should press OK to download a solution. Naturally I am not keen on this so am turning the phone off and restarting (the only way to get rid of the message it seems).

Potentially useful info:

- I just returned to the UK 4 days ago after 2 weeks in the US. I have not been overseas for about 2 years before that. Seems like too big a coincidence ... although I turned off roaming overseas and only used hotel wifi

- the popup says zstfx.net (which does not seem to yield anything on a Google search)

- It says "In the generic Android phone you are (13) virus"

I am useless with anything technical, so if there is a solution out there I would love it if it could be spelled out for me in words of one syllable...

Thanks in advance.

 

[Crazy World]

I apologise in advance as I am sure this will be on another thread, but am a newbie on here so am hoping someone can link me to it if need be.

As of today, my mobile phone is having an issue with Chrome. Whenever I open Chrome, I am told that there is a virus on my phone, and a 20 second countdown timer begins. It also says I should press OK to download a solution. Naturally I am not keen on this so am turning the phone off and restarting (the only way to get rid of the message it seems).

Potentially useful info:

- I just returned to the UK 4 days ago after 2 weeks in the US. I have not been overseas for about 2 years before that. Seems like too big a coincidence ... although I turned off roaming overseas and only used hotel wifi

- the popup says zstfx.net (which does not seem to yield anything on a Google search)

- It says "In the generic Android phone you are (13) virus"

I am useless with anything technical, so if there is a solution out there I would love it if it could be spelled out for me in words of one syllable...

Thanks in advance.

OK, so I put the phone in Safe Mode and then uninstalled anything I do not use, and restored some things such as Chrome to remove all updates. Not sure if this was a good idea but I can at least now use Chrome without the annoying popup taking over.

Too early to be 100% happy but hopefully it is resolved.

 

[dontpanicbobby]

It was probably the last program you installed. Popups are an adware menace that can masquerade as virus alerts.

 

[Crazy World]

It was probably the last program you installed. Popups are an adware menace that can masquerade as virus alerts.

I had not installed anything in months. Existing things will regularly update of course, so perhaps it was one of those?

 

[dontpanicbobby]

You did good. Wish i had thought of that when it happened to me awhile back.

 

[bcrichster]

I'm really thinking that Chrome itself is now permanently bugged. I get the same thing, except it tells me that I have viruses obtained from porn sites.. But I haven't visited any sites and still get the issue when completely wiping the system from its partition, installing another OS, and gapps. I also think Facebook is severely bugged too, since 98% of those popups happen when navigating thru Facebook articles. I'm kind of disappointed.

 

[dontpanicbobby]

Ahh. I seldom use Facebook. Just started this year actually. I still think it may have been a free app with ads though.

IIRC it was 3D mini-golf that caused my problem. Never did reinstall it but i loved it when I had it.

Was the last app you installed a game Crazy World?

 

[Crazy World]

I think the last App I installed was the London Marathon app. Only game I have is 2048 (installed about 2 years ago I think)

 

[dontpanicbobby]

Well that kills that theory.