did the CL14 update over the web...two tips here...one, don't plug in the USB cable till it instructs you to, and second don't put the battery cover back on right away...you have to pull the battery twice. Now the bad part...update worked fine...everything was fine and I redid my app downloads and fixed the screens etc..worked great for about 1 day and then starts crashing all the time. Tried rebooting several times with no luck..what happens is the screen goes black and you can't do anything to get it back on, even holding down the power key does nothing. You have to pull the battery, which resets it and it works fine for either 4 hours or 4 minutes..you never know, and then does the same crash. Sounds like a screwed up update. I hate to do it again as it wipes all the apps out and all the pages I customized etc...but might have to bring it to the store and let them do the CL14 update. Anyone else had such bad luck with it?