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Clicked on firmware update, stuck in Android System Recovery

Discussion in 'Android Devices' started by stevepg, Jul 11, 2013.

  1. stevepg

    stevepg Lurker
    Thread Starter

    Please help!

    First off, I don't do anything unofficial with my Padfone 2, no flashing or anything.

    I awoke this morning to see a "Firmware Update Available" notification on my Padfone 2. Every time I get these, I update without a problem.

    However, this morning the update just restarted the phone and went to a screen with lots of small coloured text, one line of which said something like a file not found, update aborted. Then I got taken to an 'Android System Recovery' screen, small blue text.

    My options are:
    reboot system now (I have selected this a couple of times, it does nothing, brings me back to this screen)

    apply update from external storage

    wipe data / factory reset

    wipe cache partition

    apply update from cache

    I just want my phone back. I do not want to wipe anything, I do not want to lose any data, it's full of pics and videos of my kids. I don't even want or need a firmware update. I only clicked update because it said 'We strongly recommend you update'.

    Any ideas?

    Please help!
     


    #1 stevepg, Jul 11, 2013

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  2. Thom

    Thom  
    VIP Member

    Welcome to Android Forums.

    I moved your question to where your phone is discussed. I don't see (yet) any similar problems from other users.

    ... Thom
     
    #2 Thom, Jul 11, 2013
  3. Renzakuken

    Renzakuken Lurker

    Hey! I didn't update my firmware as you did but this is my problem:
    When I Start up the phone i get the white "ASUS" logo for about 5minutes, then the animated "ASUS" logo, swiftly followed by "Encryption Unsuccessful".

    Aside from the obvious body of text, simply telling me to perform a factory reset, there's a button at the bottom of the screen titled "Reset phone". If i click this, nothing happens.

    I've tried powering off, holding down both the Power and the Volume button, wiping both the data and the cache (individually and together) but nothing changes. It's just taking me back to this "encryption unsuccessful" screen.
    I really don't want to have to send this back to taiwan and after the saga that was getting the damn phone over to the Uk, i could really use some help with this matter.
     
    #3 Renzakuken, Aug 27, 2013
  4. aminadhallah

    aminadhallah Lurker

    does android provide for higher version than 4.1 for padfone user?
     
    #4 aminadhallah, Dec 11, 2013
  5. cainforever

    cainforever Lurker


    HI BUDDY I HAVE THE SAME PROBLEM WITH MY PADFONE 2 MODEL A68 ... I JUST WANNA KNOW IF YOU FIX YOU PHONE LET ME KNOW PLEASE AND THANKS
     
    #5 cainforever, Apr 14, 2015

ASUS Padfone 2 Forum

The ASUS Padfone 2 release date was December 2012. Features and Specs include a 4.7" inch screen, 13MP camera, 2GB RAM, Snapdragon S4 Pro processor, and 2140mAh battery.

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