I have a very strange problem. I have an account with the cloud so I have my device auto connect when I go to the locals with it. Unfortunately I live in a pretty rural area so there is barely any 3G in my area let alone 4G. All of my previous phones have connected fine and welcomed me back etc but this one for some reason auto connects to someone else's account and welcomes back some "Jason" bloke. It doesn't always stay connected properly and drops signal / avoids connection so I then try and connect to my account using my email and password and it says I am not allowed to do that as the device is already registered with this other account. I have no idea who this Jason person is, I managed to find out the email it was connecting to and tried emailing asking to unregister my device from his account a couple weeks back, heard nothing back and still connects to his when it works. This is a refurbished G4 I think (as my previous G4s kept bootlooping and had to be returned to EE and they sent new devices, but this one was built in July and I got this about 2 months back. Could it be that the phone is still registered to the previous owners account and if so has anyone any ideas how I can unregister? TLDR; Phone is registered to someone elses cloud, can I unregister from it?