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cloudfone touch screen malfunction

Discussion in 'Introductions' started by mercy mauring, Dec 10, 2012.

  1. mercy mauring

    mercy mauring New Member
    Thread Starter
    25

    how to troubleshoot the malfunction slide to open the huawei u8350 phone. i mean the touch screen is not working.
     

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  2. Mikestony

    Mikestony ~30% Carbon Black ±
    Moderator
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    Sep 10, 2010
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    Hello mercy!
    Hmmmm....touchscreen not responding? Have you tried a battery pull?
    I am not familiar with that device...
    Does is have a removable battery?
    Or, if someone else has a better idea, perhaps a factory reset is in order. Although you will lose your data, it may help.
    Sorry if I don't have a better answer for you.
    Thanks for joining :D
     
  3. Digital Controller

    Digital Controller The Real Bass Creator
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    Sep 5, 2012
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    Welcome to the forums Mercy, glad to have you here :)

    I like some of Mike's suggestions especially a battery pull and a factory reset, if that is your last option.

    Otherwise if none of those work you might want to get into contact with the person who sold you the device and talk to them about possibly getting it repaired or getting a new one if it is under warranty.

    Hope this helps :)
     
  4. Rush

    Rush {<>}~{<>}
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    Glad to have you here.

    Happy Holidays. :santaclaus:
     
  5. DragonSlayer95

    DragonSlayer95 Resident Air Bender
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    Mar 9, 2012
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    Welcome aboard :)

    DS
     

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