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Support com.android.phone keeps crashing

Discussion in 'Android Devices' started by koveitan, Oct 3, 2009.

  1. koveitan

    koveitan Lurker
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    Hi
    i have a branded galaxy phone from israel.
    i decided to upgrade my firmware to i5 but after the upgrade
    i had the process com.android.phone crashes every time with "force quit"
    this renders my phone totally useless.
    i then tried to switch my sim card to another sim from a different mobile provider and it worked ! but my original sim card keeps crashing the phone
    when i used nandroid to recover my ROM i did not have crashes anymore
    can you please tell me what to do ?
    i really want my phone to be on the latest firmware
    thanks
     

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  2. pegasus21

    pegasus21 Android Enthusiast
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    Maybe try flashing with the csc and clear the user partition.
     
  3. koveitan

    koveitan Lurker
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    by clear the user partition you mean erasing the entire phone ? (wipe data)
     
  4. kam187

    kam187 Android Expert
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    The single file upgrade with odin doesnt wipe all your data. Is that what you used?

    You need to do a factory reset after the upgrade to get everything working properly. Otherwise you'll have strange crashes all the time.

    The reason is that there is suposed to be a userdata section in the odin files which trigger the factory reset. Because someone made the i5 file from the original firmware tar file and didnt make up a userdata file it doesnt do that.
     
  5. pegasus21

    pegasus21 Android Enthusiast
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    The single tar file will wipe user data if it finds the user data partition image to flash.
     
  6. kam187

    kam187 Android Expert
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    yeah, isnt that what i said :)
     

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