1. Check out our app, Forums for Android! Download and leave feedback here!

Support com.android.phone keeps crashing

Discussion in 'Android Devices' started by koveitan, Oct 3, 2009.

  1. koveitan

    koveitan Member
    Thread Starter
    5

    Sep 12, 2009
    5
    0
    5
    Hi
    i have a branded galaxy phone from israel.
    i decided to upgrade my firmware to i5 but after the upgrade
    i had the process com.android.phone crashes every time with "force quit"
    this renders my phone totally useless.
    i then tried to switch my sim card to another sim from a different mobile provider and it worked ! but my original sim card keeps crashing the phone
    when i used nandroid to recover my ROM i did not have crashes anymore
    can you please tell me what to do ?
    i really want my phone to be on the latest firmware
    thanks
     

    Advertisement

  2. pegasus21

    pegasus21 Well-Known Member
    36

    Aug 26, 2009
    253
    1
    36
    Maybe try flashing with the csc and clear the user partition.
     
  3. koveitan

    koveitan Member
    Thread Starter
    5

    Sep 12, 2009
    5
    0
    5
    by clear the user partition you mean erasing the entire phone ? (wipe data)
     
  4. kam187

    kam187 Well-Known Member
    118

    Aug 3, 2009
    1,320
    46
    118
    UK
    The single file upgrade with odin doesnt wipe all your data. Is that what you used?

    You need to do a factory reset after the upgrade to get everything working properly. Otherwise you'll have strange crashes all the time.

    The reason is that there is suposed to be a userdata section in the odin files which trigger the factory reset. Because someone made the i5 file from the original firmware tar file and didnt make up a userdata file it doesnt do that.
     
  5. pegasus21

    pegasus21 Well-Known Member
    36

    Aug 26, 2009
    253
    1
    36
    The single tar file will wipe user data if it finds the user data partition image to flash.
     
  6. kam187

    kam187 Well-Known Member
    118

    Aug 3, 2009
    1,320
    46
    118
    UK
    yeah, isnt that what i said :)
     

Share This Page

Loading...