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com.htc.bg error

Discussion in 'Android Devices' started by SynisterWolf, Aug 6, 2010.

  1. SynisterWolf

    SynisterWolf Android Enthusiast
    Thread Starter

    i keep getting this error msg every hour... "com.htc.bg" stopped working please try again later.

    This has been happening to me for a week now and i think i found a way to stop it but now i dont get facebook updates under my contacts..

    in the "accounts and sync" settings under HTC facebook sence i turned off news feeds and it has stoped.

    Anyone else having this problem???

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  2. yojoe600

    yojoe600 Android Expert

    are you on the stock rom?
  3. Theodosius

    Theodosius Newbie

    That kept happening to one of the display units I was using at a Verizon store. It was weird, and annoying.
  4. SynisterWolf

    SynisterWolf Android Enthusiast
    Thread Starter

    yes i am.
  5. yojoe600

    yojoe600 Android Expert

    have you tried a factory reset? or call verizon... i fixed mine once but i was rooted
  6. SynisterWolf

    SynisterWolf Android Enthusiast
    Thread Starter

    Did a reset. and it did not fix. i called vzw but the only thing they said they could do is send me a new one. and they wont send a new phone only a refurb. but the email i got from HTC said its a known issues and they said it had something to do with facebook and there updated they just did and they told me they would get back to me in a couple of days.
  7. yojoe600

    yojoe600 Android Expert

    well im out of ideas it seems like you have to make some choices rather you want to wait and see or not... :(
  8. SynisterWolf

    SynisterWolf Android Enthusiast
    Thread Starter

    I have been reading on other forums and they said they got there phone replaced and it still did it. imo i dont even check my friend status in my phone book so i dont really care. i was just wondering if anyone found a fix. Thank you for your help though
  9. SynisterWolf

    SynisterWolf Android Enthusiast
    Thread Starter

    off topic what rom are you useing?
  10. yojoe600

    yojoe600 Android Expert

    im running the the 2.2 ota with adrynalyne second wave
  11. SynisterWolf

    SynisterWolf Android Enthusiast
    Thread Starter

    ok cool. i have 2.2 ota installed on my personal phone and it does not get the error but on my work phone which is stock 2.1 it does. ( i have 2 because ones work and ones my personal) both have facebook but i thought the htc sence part of the OS is the same. gawwwwww this is driving me bonkers ((><))
  12. SynisterWolf

    SynisterWolf Android Enthusiast
    Thread Starter

    off topic again but idk what we are going to do about email because 2.2 does not play well with microsoft exchange servers at my work but once the update comes out i bet they will have a fix.
  13. yojoe600

    yojoe600 Android Expert

    yea but ive actually had less problems with 2.2 haha
  14. JaRN99

    JaRN99 Android Enthusiast

    Same exact problem on my 1 day old Incredbile. Started when I was first getting it activated at the Verizon store. I called HTC and they told me it's a problem with the background sync progam and they've seen a few phones do it. Then the guy from HTC told me I need a new phone. I called Verizon and since my phone is only 2 days old (under the 30 day period) they're sending me a brand new one...will be here tomorrow morning.
  15. JaRN99

    JaRN99 Android Enthusiast

    Ok.....after reading the initial post here I went and forced Facebook for HTC sence to sync and I got that pop-up window. So as the initial post stated it is definately related to Facebook for HTC Sense. I called HTC and they did verify that it is a known problem and started happening when Facebook updated their program. I was told the fix would be in the Andriod 2.2 update and there is no release date from them for that update to happen.
  16. Hand76

    Hand76 Guest

    Actually I think that is the error you get (or I got) when removing Calendar Provider and synced the rest of my google account after.

    If I was you I would go into manage applications and clear data for all google and facebook sync related apps/widgets and see if that fixes it up.
  17. SynisterWolf

    SynisterWolf Android Enthusiast
    Thread Starter

    did not fix it. i also did another factory reset and nada.... i still get the error msg on my work phone. on my personal phone i have 2.2 and it works....

    i only have to wait till 2.2 officially releases and i wont have to worry anymore. until then i have to deal i guess.
  18. x0x

    x0x Android Enthusiast

    There are a bunch of suggested fixes in this thread (http://androidforums.com/htc-droid-eris/59163-process-com-htc-bg-has-stopped-unexpectedly-please-try-again-wtf.html) you could try.

    Here's a cut and paste of some of the notable mentioned fixes:

    "We have found the fix! go to the PEOPLE(contact list) app. Go to the Online Directories (globe) tab. Hit Facebook. You will be asked to log in to your Facebook account. Once logged in, it will show all of you contacts on your Facebook account. Go back to the full list of your contacts on the phone and try and sync."

    "So I don't know if this will work for everyone that is having this issue.. but it looks as though the apostrophe in my Irish last name may be causing my facebook sync issue.
    - went to facebook and changed my last name (removed the apostrophe)
    - removed the facebook htc sync on my phone from settings>Accounts & Sync
    - re-added the Facebook for HTC sync
    Then my contacts started loading.
    I'm going to change it back to having the apostrophe later to see if it breaks it again."
  19. SynisterWolf

    SynisterWolf Android Enthusiast
    Thread Starter

    i saw this article but it did not help me. i dont have apostrophes or any thing like that in anyone's names. i dont have a problem with them syncing pictures or names, but if i check the news feed sync that is when it bugs out. thanks for the help though.

HTC Droid Incredible Forum

The HTC Droid Incredible release date was April 2010. Features and Specs include a 3.7" inch screen, 8MP camera, Snapdragon S1 processor, and 1300mAh battery.

April 2010
Release Date

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