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General com.samsung.faceservice error

Discussion in 'Android Devices' started by romeof1, Mar 8, 2016.

  1. romeof1

    romeof1 Lurker
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    I have a Galaxy S7 on Verizon I just received. I started getting a "Unfortunately, com.samsung.faceservice has stopped" error randomly and intermittently. A search has produced nothing on point. Any ideas?
     

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  2. Beansley

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    +1 been having the same issue, been driving me nuts. Seems to be when I use camera or gallery. Tried disabling but doesn't let me..
     
  3. romeof1

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    I cleared the cache from the process and it hasn't reappeared since. That may do the trick.
     
  4. Beansley

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    Tried that, within a few hours it started giving the message again.
     
  5. romeof1

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    Are you sure it happens when you use the camera or gallery - no other time? Mine seemed very random with no discernible pattern.
     
  6. romeof1

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    Mine came back too. Samsung support basically had me do a reset of application preferences, clear all cache, but it still comes back. Did you try hard resetting the phone?
     
    #6 romeof1, Mar 9, 2016
    Last edited: Mar 9, 2016
  7. romeof1

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    #8 Member1939568, Apr 2, 2016
    Last edited by a moderator: Oct 20, 2018
  9. WillV

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Samsung Galaxy S7

The Samsung Galaxy S7 was launched in 2016 and was one of two devices in the lineup. The device features a 5.1-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 12MP rear camera.

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