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Tips commuter case cracked

Discussion in 'Android Devices' started by Eaglesfan9106, Sep 24, 2011.

  1. Eaglesfan9106

    Eaglesfan9106 Android Enthusiast
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    So its cracked right above the camera is this covered by the warrranty ? Can I get it replaced
     

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  2. jdsingle

    jdsingle Android Expert
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    Best thing to do is just email them. When I did my warranty replacement I had to take pictures of the case to show them. So, take a picture of the phone with your name written down on a piece of paper that is visible in the picture with the case.

    They have excellent customer service.
     
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  3. ArmageddonX

    ArmageddonX Android Expert
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    OtterBox has amazing customer service. I would Email them. I would be extremely surprised if they didn't replace it for free, but you never know.
     
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  4. Eaglesfan9106

    Eaglesfan9106 Android Enthusiast
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    Thanks and also, I have one of those cases that the top is stretched they still haven't came out with a case that has the right measurements
     
  5. jdsingle

    jdsingle Android Expert
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    I got a replacement for this, and unfortunately I am having the same issue. The more people we get to email them about this issue the better off we are all going to be.

    customer.service@otterbox.com
     
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