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Company upgraded to 2010 exchange server now corp email wont work.

Discussion in 'Computers & IT' started by lookmannohans, Sep 9, 2010.

  1. lookmannohans

    lookmannohans New Member
    Thread Starter

    Sep 9, 2010
    I have a moto droid 2.2 verizon. My company upgraded their exchange servers to 2010 last week, in doing so my corp email will no longer work. My IT dept are instructed to say we wont support the droid or droid 2 and that I can go get and htc incredible or droid X and will work just fine. My co worker has an incredible and still has the same domain, userid, and server name info I did. My other co worker has a moto droid 2.2 also said he received a security update, looked like from verizon not work, and his email now syncs also with the same server info as before. I did the exchange sync test and passed, so I downloaded the trial app of touchdown,works, but very clunky and would like to get my corp account working again. Is there a security update I need? If so How do I get it? Any help would be appreciated.


  2. RavenFox

    RavenFox Well-Known Member

    Jul 30, 2010
    Westchester, NY
    If your other co-workers are getting emails from the exchange server with their phone[if that's what you're saying] they yeah it's a configuration issue with your phone and something the IT dept can easily fix. Does it need an update because of the new move to Exchange 2010? Yeah I would ask Verizon about this.
  3. mhrc4

    mhrc4 Well-Known Member

    Jul 29, 2010
    it has to do with the way your phone handles Exchange ActiveSync security policies. Moto Droid on 2.2 is a PITA with EAS. Hell, any of the Android phones are a PITA to setup and support EAS on. The only thing that the HTC phones have going for them is HTC licensed EAS seperately from Google, so their integration with the Android Platform is better.

    Your best bet at this point in time is to use Touchdown or K9 that support Exchange ActiveSync security policies, as I can guarantee you that is why they are saying they will not support your Droid.

    And I am an Exchange administrator with over 10 years of Exchange experience, Exchange 2010 is my main focus for the month of September, and Android phones are what are giving us the biggest issue with Exchange syncing. iPhone works great, so does WinMo. Android is a mixed bag.

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