ok so im working on putting the new update on my wifes phone and i already installed the drivers needed on my windows xp ..... but everytime i plug in my wifes moment it says usb device not recognized .. one of the usb devices attached to this computer has malfunctioned!! ive tried everything i installed from sprint download site. i have tried samsung studio. also the tethering site .. also just the drivers nothing seems to work !! im out of ideas and i need help!! please let me know any thing or somewhere i can find my answer!!!!!!!!!!!!!!! because sprint doesnt help me worth shit and o ya my corp store here for sprint doesnt do updates wtf is up with that!!!