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computer won't recognize phone with new cable

Discussion in 'Android Devices' started by luke1249, Aug 2, 2010.

  1. luke1249

    luke1249 Lurker
    Thread Starter

    I've looked at other similar threads and found no solution.

    I recently lost the charger and cable that came with the phone, and bought another one, but the actual connector is slightly different.

    When I plug my phone into my computer, I don't get anything, either on the phone or on the computer, except that the phone does start charging.

    I get no "start USB service" or whatever option in the phone and the phone does not show up as a drive.

    Nothing, nada, zilch, zero.

    I'm guessing it's the cable, but I'd like to confirm before going out and buying another !@#%$ cable.
     



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  2. SilHero

    SilHero Member

    u gotta make sure u buy a data cable, not a charge cable.

    i wish i knew 100% that "data" and "charge" is the right terminology but if its not, its something very similar.
     
  3. t_wilson

    t_wilson Newbie

    It doesn't matter that the connector is a little different. Connect your phone to PC and check the notification bar. Pull it down and it should show that the phone is charging. Perhaps at some point you checked off the option to not be asked what the phone should do when connected.
     
  4. luke1249

    luke1249 Lurker
    Thread Starter

    Ah-ha. Both of these are possibilities. Before I change the cable, how do I uncheck a box that no longer appears?
     
  5. t_wilson

    t_wilson Newbie

    On android 2.1, go to: MENU/SETTINGS/CONNECT TO PC. There you'll be able to choose what the default action will be when you connect the phone to a PC and whether or not to be prompt it. Things might be a little different if you have a previous version of android, but I think that the option should be there none the less.
     
  6. wardfan

    wardfan Member

    I have the same issue with my wife's moment. When I use the usb cable that I use with everything on hers it doesn't work, this cable works fine with my Hero my daughter's mp3 player and everything else I've used, but for the Moment, I have to use the Samsung cable that came with the phone.
     

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The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

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